Clinic Manager

People Prodigy Recruitment; Port Alberni; Vor Ort; CAD 72.000 - 88.000; Vollzeit

Benefits dieser Stelle

Paid professional development

Zusammenfassung

People Prodigy Recruitment is assisting a Vancouver Island client to open a new family medicine centre. As Clinic Manager, you will build the systems from day one, shape the vision, workflows and standards, and lead the founding MOA team supporting four physicians.

You’ll manage day-to-day operations, EMR setup, MSP billing oversight, privacy/compliance, and liaison between physicians and staff. This is a full-time, on-site role with October/November launch.

Qualifikationen

• 3+ years of medical office experience with supervisory/leadership roles.
• Working knowledge of MSP billing processes (submissions, rejections, reconciliations).
• Experience with Med Access or other EMRs (OSCAR, Accuro, Telus PS Suite) is a strong asset.
• Strong computer skills with MS Word, Excel, and Adobe; comfortable with Google Docs.

Aufgaben

• Oversee day-to-day clinic operations including front desk, back office, and clinical areas.
• Hire, train, schedule, and supervise the MOA team with performance management.
• Create and implement clinic policies, procedures, and workflows from ground up.
• Manage patient booking, scheduling templates, and referral management in EMR.
• Oversee MSP billing submissions, reconciliations, remittances.
• Ensure privacy and compliance with BC PIPA and college standards.
• Vendor and supplier management for supplies and contracts.
• Coordinate clinic setup and opening logistics for November launch.

Kenntnisse

Medical office management

Supervisory leadership

MSP billing knowledge

EMR systems

Microsoft Word

Excel

Adobe

Google Docs

Tools

Med Access

OSCAR

Accuro

Telus PS Suite

Jobbeschreibung

Build and Lead a Brand-New Medical Centre from Day One

This isn't a management job at an established clinic where everything is already decided. Our client is opening a new family medicine centre in central Vancouver Island, with four physicians beginning practice November 1 — and they're hiring the founding Clinic Manager now.

That means you won't inherit someone else's systems — you'll build them. As Clinic Manager, you'll shape the vision, workflows, and standards of a medical centre that will meaningfully improve the quality of care available in the region, and lead the team that brings it to life.

As Clinic Manager, you'll oversee the day-to-day operations of the clinic and lead a founding MOA team supporting four family physicians (each seeing roughly 20-30 patients per day). Your responsibilities will include:

• Overall clinic operations — keeping the front desk, back office, and clinical areas running smoothly and stepping in wherever needed
• Hiring, training, scheduling, and supervising the MOA team, including performance management and coverage planning
• Creating and implementing the clinic's policies, procedures, and workflows from the ground up
• Overseeing patient booking, scheduling templates, and referral management in the Med Access EMR, including initial EMR setup and configuration
• MSP billing oversight — submissions, reconciliations, rejections, and remittances
• Privacy and compliance, ensuring the clinic meets its obligations under BC's PIPA and college standards
• Vendor and supplier management — medical and office supplies, equipment, inventory, and service contracts
• Serving as the primary liaison between the physicians and the administrative team, and handling escalated patient concerns
• Coordinating clinic setup, orientation, and opening logistics ahead of the November 1 launch

Compensation & Schedule

• $80,000+ per year, with final salary set according to your experience and the scope you can take on (e.g., hands-on MSP billing, HR administration)
• Full-time, permanent — Monday to Friday, 8:30 AM to 5:00 PM (no evenings, no weekends)
• Paid professional development, such as support for attending training courses and workshops
• October start: early-to-mid November for EMR setup and team hiring, late November for clinic orientation and setup.

What We're Looking For

• 3+ years of medical office experience, with at least 1-2 years in a supervisory, team lead, or clinic management role
• Working knowledge of MSP billing (submissions, rejections, reconciliation) — a strong asset, and reflected in salary if you take it on directly
• Experience with Med Access (or another major EMR such as OSCAR, Accuro, or Telus PS Suite) is a strong asset
• Strong computer skills — this is essential. You should be genuinely comfortable with Microsoft Word, Excel, and Adobe, and enthusiastic about using modern virtual tools (e.g., Google Docs) to build and organize clinic workflows, policies, and procedures
• A builder's mindset and self-initiative — you see what needs doing and do it, especially important in a brand-new clinic
• A confident, personable leader and communicator, trusted by physicians, staff, and patients alike

This search is being conducted by People Prodigy Recruitment on behalf of the clinic.

People Prodigy Recruitment is committed to equal opportunity. All candidates are referred based on merit, qualifications, and ability to perform the role.