Clinic Coordinator

MaKami College; Edmonton; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Health Spending & Lifestyle Accounts

Educational Allowance for Professional Development

Emergency Allowance for Unexpected Needs

Free Massages at Our Student Clinic

Discounts on College Programs & Courses

On-Site Gym Access

Free Parking

Job summary

MaKami College in Edmonton is seeking a Clinic Coordinator to provide maternity leave coverage in the Student Clinic. This role involves scheduling students and ensuring clients receive quality service.

The ideal candidate will have a Business Administration diploma and prior appointment booking experience. Additional benefits include health spending accounts, educational allowances, and free parking.

Qualifications

• Experience in booking appointments in a clinic or health-related environment.
• Ability to learn new systems quickly.
• Attention to accuracy and detail.

Responsibilities

• Liaise with Call Centre for client bookings.
• Schedule students and monitor clinic schedule.
• Ensure correct client-to-student ratios.

Skills

Appointment booking experience

Proficiency in Microsoft Office Suite

Exceptional organizational skills

Strong communication and interpersonal skills

Education

Business Administration diploma or degree

Job description

Work in a purpose-driven career with MaKami College, a public post-secondary college that has been helping students for over 20 years with locations in Edmonton and Calgary, Alberta.

MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more. Rapidly growing, we are working to expand our campuses into cities across Canada, and continuously expanding our course catalogue.

We are currently recruiting for a Clinic Coordinator to provide maternity leave coverage in the MaKami College Student Clinic. The Student Clinic offers Massage Therapy students valuable hands‑on experience while serving the general public in a professional clinic environment.

Key Responsibilities

• Liaise with Call Centre to ensure clients are being booked appropriately
• Schedule students for clinic
• Monitor clinic schedule each day and make adjustments depending on number of students and/or number of clients that are scheduled
• Match clients with the appropriate student massage therapist based on skills, experience, and clinic requirements
• Ensure all clients are scheduled into the correct clinic type and maintain an accurate, up-to-date schedule
• Manage daily schedule adjustments to ensure appropriate student coverage and maintain the required client‑to‑student ratios
• Follow up with students regarding attendance, schedule adherence, and clinic expectations
• Assist the Front Desk team with answering phones, greeting clients, and processing payments when required

Requirements

• Business Administration diploma or degree (or related post‑secondary education)
• Previous appointment‑booking experience in a clinic, spa, or health‑related environment (preferred)
• Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Teams), with the ability to learn new systems quickly
• Exceptional organizational skills with strong attention to accuracy and detail
• Friendly, professional, and positive demeanor, able to be warm and welcoming while also being firm and authoritative when needed
• Strong communication and interpersonal skills, with the ability to work collaboratively in a fast‑paced environment

Benefits

• Health Spending & Lifestyle Accounts
• Educational Allowance for Professional Development
• Emergency Allowance for Unexpected Needs
• Free Massages at Our Student Clinic
• Discounts on College Programs & Courses
• Staff Discount in College StoreOn‑Site Gym Access
• Free Parking