Clinic Administrative Support Supervisor

All Brains Clinic Ltd.; Vancouver; On-site; CAD 45,460 - 64,747; Full time

Benefits offered by this job

Paid vacation

Paid sick leave

Job summary

All Brains Clinic Ltd. in Vancouver, BC, is seeking a Clinic Administrative Support Supervisor to lead and coordinate our administrative support team and ensure smooth clinic operations.

The role requires strong organizational and communication skills, 2–3 years of supervisory experience, and proficiency with scheduling tools like Monday.com or Calendly. English proficiency is required for this on-site position in Canada.

Qualifications

• Completion of secondary school is required.
• Completion of college courses related to office/administrative support is usually required.
• 2 to less than 3 years of experience supervising office/clerical/administrative support staff is required.
• Experience in a clinic, medical office, or high-volume service environment is an asset.
• Familiarity with workflow management or scheduling software (e.g., Monday.com, Calendly, or similar) is an asset.
• Strong organizational, scheduling and communication skills.
• English language proficiency required.

Responsibilities

• Coordinate, assign and review the work of reception, scheduling, patient-intake and records staff.
• Establish work schedules and office procedures and coordinate daily administrative workflow with other clinic units.
• Resolve administrative workflow problems and prepare routine operational reports.
• Train administrative support staff in job duties, privacy/confidentiality procedures, and clinic policies.
• Requisition office supplies and ensure smooth operation of office equipment, arranging maintenance and repairs as needed.
• Coordinate appointment scheduling and patient flow with the clinic's clinicians.

Skills

Staff supervision

Scheduling

Communication

English proficiency

Education

Secondary school completion

College courses in office/administrative support

Tools

Monday.com

Calendly

Job description

Overview

All Brains Clinic Ltd., a Vancouver-based mental health and assessment clinic, is seeking a Clinic Administrative Support Supervisor to lead and coordinate our administrative support team and keep clinic operations running smoothly.

Main duties

• Co-ordinate, assign and review the work of reception, scheduling, patient-intake and records staff
• Establish work schedules and office procedures and coordinate daily administrative workflow with other clinic units
• Resolve administrative workflow problems and prepare routine operational reports
• Train administrative support staff in job duties, privacy/confidentiality procedures, and clinic policies
• Requisition office supplies and ensure smooth operation of office equipment, arranging maintenance and repairs as needed
• Coordinate appointment scheduling and patient flow with the clinic's clinicians (psychologists, psychiatrists, and specialists)
• Perform administrative support duties alongside the team as required

Requirements

• Completion of secondary school required
• Completion of college courses related to office/administrative support usually required
• 2 to less than 3 years of experience supervising office / clerical / administrative support staff required
• Experience in a clinic, medical office, or high-volume service environment is an asset
• Familiarity with workflow management or scheduling software (e.g., Monday.com, Calendly, or similar) is an asset
• Strong organizational, scheduling and communication skills
• English language proficiency required

Job Details

• Job title: Clinic Administrative Support Supervisor
• Employer: All Brains Clinic Ltd.
• Work location: Vancouver, BC
• Wage: $40.00/hr
• Hours: 30 hrs/week
• Terms: Permanent / indeterminate, full-time, non-seasonal
• Start date: As soon as possible
• Language: English

Benefits

• Paid vacation and paid sick leave per BC Employment Standards

Equal-opportunity employer

All Brains Clinic Ltd. is an equal-opportunity employer. We welcome applications from all qualified candidates, including Canadian citizens and permanent residents, who are legally able to work in Canada. We are committed to a fair, structured, and respectful hiring process.

Other information

• Date posted: June 19, 2026