Client Success Manager

Metta Dealers; Canada; Remote; USD 36,000 - 50,000; Full time

Job summary

A high-performance marketing agency is seeking a Client Success Manager to enhance client retention and oversee marketing execution. This remote role involves managing dealership accounts, providing performance insights, and collaborating with teams to ensure campaign success. Ideal candidates will have a background in digital marketing and project management, with strong communication skills. The position offers a competitive salary and opportunities for growth within a supportive team culture.

Benefits

PAID US Holidays

PTO

Performance-based bonus opportunities

Long-term growth potential

Supportive team culture

Qualifications

• 2+ years of experience in a digital marketing role.
• Proficiency in GoHighLevel, Zapier, and ChatGPT.
• Project management experience with tools like ClickUp or Asana.

Responsibilities

• Build and maintain long-term relationships with clients.
• Compile weekly and monthly reports for each client.
• Support onboarding of new clients and internal SOP execution.

Skills

Digital Marketing

Project Management

Communication

Organization

Tools

GoHighLevel

Zapier

ChatGPT

ClickUp

Asana

Job description

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Metta Dealers is a high-performance marketing agency dedicated to helping car dealerships across the U.S break sales barriers with data-driven strategies. We build high-converting ad campaigns, custom lead systems, and follow-up automations that turn more leads into buyers—fast.

This role focuses on client retention, marketing execution oversight, and operational support across the agency. As a Client Success Manager at Metta Dealers, you’ll play a key role in managing active dealership accounts, leading onboarding efforts, delivering timely performance insights, and collaborating across departments to ensure campaigns run smoothly and exceed expectations.

• You’ll be working directly with leadership and supporting multiple dealership clients, helping them grow through creative strategy, clean operations, and bulletproof execution.

Please complete the application form and upload your resume:

Day-to-Day Duties:

-Build and maintain long-term relationships with clients.

-Compile weekly and monthly reports for each client to ensure we're on pace with each client's monthly goal.

-Recommend improvements to clients’ strategy.

-Frequent meetings with clients to ensure they're up to day on what we're doing for them.

-Support onboarding of new clients and internal SOP execution

-Provide creative input on content, copy, and campaign direction.

-Run internal audits and performance evaluations.

Key Performance Indicators (KPIs):

100% of weekly and monthly reports submitted on time and error-free.

CRM (GoHighLevel) records updated in real-time with 98%+ accuracy.

100% of new clients onboarded within 5 business days.

90%+ of client tasks and milestones completed within scheduled timelines.

80%+ client satisfaction score based on quarterly surveys.

Minimum 1 client campaign improvement or upsell recommendation submitted per month.

Qualifications (MUST HAVE):

• 2+ years of experience in a digital marketing role (agency or in-house). (Automotive or local business experience will give you a huge advantage).
• Proficiency in GoHighLevel, Zapier, and ChatGPT
• Understand the META advertising platform and, Google Ads platform at a basic level.
• Project management experience (ClickUp, Asana, or similar tools)
• Ridiculously organized and sharp communicator

Growth Path of Eventual Responsibilities:

• Gain exposure to strategy, campaign ideation, and internal product development.
• Collaborate closely with the founder and leadership team.
• Access to in-person events with A-PLAYERS from other agencies to expand your knowledge.

Work Schedule:

• Full-time: Monday to Friday, 9:00 AM to 5:00 PM EST (U.S. Eastern Time)
• Remote – must have a strong internet connection, camera-ready for Zoom
• Competitive starting salary with performance-based bonus opportunities.
• Long-term growth potential within a fast-growing, high-performance agency.
• Supportive team culture with clear expectations and autonomy.
• Full-time remote position with structure and flexibility.
• PAID US Holidays.
• PTO.
• 36k to 50k USD per year (Depending on experience)

To Apply:

Please complete the application form and upload your resume:

If you’re a hybrid thinker—creative, detail-oriented, and passionate about growth—we’d love to hear from you.

Our Core Values:

• Always be improving.
• Solutions NOT problems.
• Accessibility.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

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