Client Solutions Director, Amazon

Kepler Group; Toronto; On-site; CAD 137,000 - 160,000; Full time

Job summary

Kepler Group is seeking a Client Solutions Director to lead client strategy and marketing operations within the Amazon business unit. This role requires a skilled leader with substantial experience in digital advertising, particularly with Amazon ads, to deliver innovative solutions and drive client success while fostering a transparent and collaborative team culture.

Benefits

Target Annualized Discretionary Bonus

Healthcare/Dental/Vision

Unlimited PTO

401k Contributions

$75/mo Wellness Stipend

$2,000/yr Annual Tuition Stipend

Parental Leave - 16 week primary caregiver

Annual Work From Anywhere 4 weeks per year

Qualifications

• 8-10+ years experience in digital advertising account management.
• 4+ years experience in Amazon Sponsored ads and DSP.
• Ability to manage cross-functional teams.

Responsibilities

• Lead client strategy and digital marketing delivery.
• Manage a team of Associate Directors, Managers, and Analysts.
• Act as a senior point of contact for clients.

Skills

Digital Advertising

Account Management

Communication

Leadership

Problem Solving

Tools

Pacvue

Skai

CommerceIQ

Job description

Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We do this by acting as clients’ agency of record, as their in-house team, or some hybrid of the two – and by harnessing data and technology across all paid digital media and data-driven CRM channels.

Kepler prides itself on being a great place to work. In fact, we’re proud to share that AdAge recognized Kepler among the Best Place to Work in 2022, validating our investment in our team and our clients.

• We'retransparentwith our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face.
• We'regrowing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company.
• We'refun. You'll work with and learn from the smartest people in the industry and have a blast doing it.

THE ROLE

As a Client Solutions Director and a client leader, you’ll be responsible for deeply understanding clients’ business issues and goals and the successful delivery of marketing/media services, specifically within our Amazon (retail media) business unit. In this critical role, you’ll be responsible for deeply understanding clients’ business issues and goals, becoming the trusted “go to person” for clients, acting as a subject matter expert both internally and externally on the Amazon ads ecosystem. You’ll succeed if you’re a natural leader, have exceptional communication and organizational skills, and are a creative problem solver with an instinct to use data.

What You Will Do:

• Utilize your experience in digital media channels for maximum impact, specifically within the retail media network
• Act as a senior point of contact for assigned client portfolio, with accountability for client success; interface with client leadership regularly, leading discussions with executive leadership
• Partner with clients to understand their business goals, marketing objectives, and competitive constraints, and build digital strategies to address these areas
• Be accountable for the successful delivery of marketing/media services for assigned client(s), interfacing regularly with key client contacts
• Directly lead a team of Associate Directors, Managers and Analysts, and provide strategic guidance across Kepler’s functional teams
• Be a strategic expert on digital media planning, tactics and measurement -- leading the team (internal and client) through media planning, tactic selection, partner negotiation, campaign design, ad ops and measurement
• Work closely with other Kepler team members to design and execute sophisticated programs that deliver breakthrough client results

Desired Skills and Experience:

• 8-10+ years of experience in digital advertising account management, yield optimization, marketing strategy/consulting, or brand management
• Experience leading cross-functional teams, both directly and indirectly
• 4+ years experience in Amazon Sponsored ads and DSP, and/or similar retail media network experience is required
• Strategic planning experience within retail media and managing performance media campaigns on Amazon
• Experience with marketing campaign design, campaign management, and analysis, as well as retail media tools (Pacvue, Skai, CommerceIQ, etc.)
• Ability to apply innovative thinking to solve complex client marketing challenges
• Ability to “do what it takes” and manage a complex workload that spans program execution, analysis, and client communications
• Excellent listening and communication skills with strong ability to create and build relationships
• Ability to contribute to a fast-paced, entrepreneurial, collaborative team environment

Transparency is fundamental to Kepler’s culture. Our compensation strategy is designed to attract, reward, and retain the talented employees that drive Kepler’s growth and success. We aim to offer competitive direct compensation and a rich indirect compensation program that demonstrates the value we place on our employees and their wellbeing.

Total Compensation (in CAD):

• Target Annualized Discretionary Bonus: 10% ($12,500 - $14,500)
• Target Total Cash: $137,500- $159,500
• Healthcare/Dental/Vision
• Unlimited PTO
• 401k Contributions
• $75/mo Wellness Stipend
• $2,000/yr Annual Tuition Stipend
• Parental Leave - 16 week primary caregiver / 6 week secondary caregiver leave
• Annual Work From Anywhere 4 weeks per year

Kepler is a people first organization. If this role piques your interest but you may not check every box, we still encourage you to apply! Studies show that imposter syndrome can prevent women and people of color from applying unless they meet every single qualification. We welcome all who are interested to apply, you just might be a great candidate for this role or others.

Protect yourself from recruitment fraud. The only way to apply for a position at Kepler is by submitting a direct application via the Keplergrp.com website or working with a recruiter employed by Kepler with a @keplergrp.com email address. Learn how to stay safe by clicking here

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