Client Services Specialist - In-Person or Virtual

British Columbia Public Service Careers; Kamloops; On-site; CAD 55,000 - 62,000; Full time

Job summary

BC Public Service is seeking a Client Service Worker to respond to public inquiries about income and disability services and provide administrative support in a busy client service environment. You will work closely with CSWs and Employment and Assistance Workers across multiple programs.

The role involves assisting the Community Services Branch, delivering in person services or via virtual means, and requires strong computer skills and a commitment to empathetic service.

Qualifications

• Secondary school graduation or equivalent.
• Experience delivering a high standard of client service in a high volume environment (in person, via virtual technologies or over the telephone).
• Experience working with MS Word, Outlook, and Excel.

Responsibilities

• Responding to public inquiries relating to income and disability services and providing administrative support to the work unit.
• Working in the Community Services Branch delivering in person services, or in the Virtual Services Branch providing services province-wide by phone and virtual means.

Skills

Communication

Education

Secondary school graduation

Tools

MS Word

Outlook

Excel

Job description

BC Public Service is seeking a Client Service Worker to respond to public inquiries about income and disability services and provide administrative support in a busy client service environment. You will work closely with CSWs and Employment and Assistance Workers across multiple programs.

The role involves assisting the Community Services Branch, delivering in person services or via virtual means, and requires strong computer skills and a commitment to empathetic service.