Client Services & Security Portfolio Lead

Paladin Security; Prince George; On-site; CAD 80,000 - 90,000; Full time

Job summary

Paladin Security in Prince George, BC is hiring a Client Service Manager to oversee a portfolio from Quesnel to the Yukon border. You will be the main client contact and lead the on-site security team to ensure service excellence and contractual compliance.

The role requires a minimum of 2 years’ supervisory or managerial security experience, a valid Class 5 driver’s license with a vehicle, and a Diploma in Security Management or Criminology is an asset.

Qualifications

• Minimum 2 years of supervisory or managerial experience in security.
• Valid Class 5 driver’s license and a vehicle for work.
• Diploma in Security Management or Criminology is an asset.
• Willingness to join professional associations and pursue certifications.
• Knowledge of provincial/national security legislation and standards.

Responsibilities

• Manage client portfolio and overall Paladin business within the portfolio.
• Be the main client contact and oversee the security team on site.
• Regularly meet clients and staff to ensure needs are met.
• Ensure staff training and site orientation programs are in place.
• Monitor site orders and ensure accuracy on site and in digital systems.
• Monitor margins and assist in billing discussions to maintain profitability.

Skills

Supervisory experience

Leadership

Client relations

Communication

Driver's license

Education

Diploma in Security Management or Criminology

Job description

Paladin Security in Prince George, BC is hiring a Client Service Manager to oversee a portfolio from Quesnel to the Yukon border. You will be the main client contact and lead the on-site security team to ensure service excellence and contractual compliance.

The role requires a minimum of 2 years’ supervisory or managerial security experience, a valid Class 5 driver’s license with a vehicle, and a Diploma in Security Management or Criminology is an asset.