Client Services Administrator (Receptionist)

Steinbachonline; Swift Current; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

RRSP matching

Medical and dental

Life insurance

Long-term disability

Vacation and sick time

Job summary

Stringam Law is recruiting a Client Services Administrator in Swift Current, Saskatchewan. The role is a full-time receptionist position with standard business hours and a focus on professional client service.

Responsibilities include answering phones, greeting clients, processing payments, and performing file opening/closing and mail handling with a client-focused approach. The successful candidate will support lawyers and staff in a fast-paced law office.

Qualifications

• Proven ability to communicate clearly with clients and colleagues.
• Strong customer-service focus with professional demeanor.
• Excellent organizational and time-management abilities.

Responsibilities

• Answering phones and directing calls.
• Greet clients and direct them appropriately.
• Receipting payments and conducting conflict searches.
• Opening and closing client files and handling mail.

Skills

Communication skills

Customer service

Organizational skills

Professional demeanor

Time management

Tools

Microsoft Word

Job description

Stringam Law is recruiting for a Client Services Administrator in Swift Current, Saskatchewan

Stringam Law is Alberta's largest regional law firm providing premium, tailored legal advice with over 100 years of experience, and we are by no means stuck in the past. Our demand for excellence has shaped us into a focused and streamlined firm, committed to providing the very best legal services.

With offices located in Lethbridge, Grande Prairie, Medicine Hat, Swift Current, Moose Jaw, Canmore, Banff, Calgary, Fort McMurray, Beaverlodge, Brooks, Taber, and our newest office in Kindersley! Our team has experience handling a variety of cases in all areas of law, from litigation, family and divorce to business, real estate, agriculture, and personal injury.

Are you interested in becoming the next member of this exceptional team? Our goal is to employ great people who are interested in contributing to the success of our business and the profession we serve. We hope you choose Stringam as your employer of choice towards a meaningful career in law.

The Opportunity:

We are looking for an exceptional individual to take on the role of Client Services Administrator (Receptionist) in our Swift Current office. This is a full-time position with operational hours of 8:30am-5:00pm.

• Answering phones and directing calls as required
• Greet clients and direct as required
• Receipting payments
• Conducting conflict searches
• Opening and closing files
• Receiving and distributing all incoming mail/send outgoing mail
• Other duties as required

• Professional demeanor including an ability to manage all incoming telephone inquiries, working well with colleagues, lawyers, external clients and outside providers
• Friendly, approachable, and professional with a client-focused mindset
• Energetic and positive, able to create a welcoming environment for clients and colleagues
• Confident and poised in face-to-face and phone interactions
• Strong organizational and time management skills
• Excellent written and verbal communication skills, with attention to detail
• Ability to quickly learn new concepts, terminology, and office systems
• Proficiency with Microsoft Word and the ability to learn new systems easily

Compensation & Hours:

Compensation is competitive and commensurate with experience. This is a regular full-time position with working hours of 8:30 AM to 5:00 PM, subject to change from time to time. We provide a comprehensive benefits package which includes company matching RRSP, medical, dental, prescription drug, life insurance, critical illness, long-term disability, vacation, and sick time benefits.

Stringam is an equal opportunity employer.

All applications will be held in strict confidence.

Stringam wishes to thank all applicants for their interest. However, please note that only those candidates selected for an interview will be contacted.