Client Service & Admin Coordinator — Contract

Demant Polska; Abbotsford; On-site; CAD 42,000 - 52,000; Full time

Job summary

HearingLife Canada is seeking a Client Service Administrator in Abbotsford, BC for a contract role through December 31, 2026. You’ll be the first point of contact, delivering friendly service to clients and coordinating clinic operations.

You’ll handle scheduling, maintain files, assist clinicians, process payments and insurance claims, and support events and promotions. This position offers exposure to a busy clinic environment, training opportunities, and potential extension based on

Qualifications

• At least 2 years of customer service experience.
• Strong organizational skills and ability to manage multiple priorities.
• Experience in Microsoft Excel.

Responsibilities

• Serve as the first point of contact for clients, delivering top-notch customer care.
• Manage inbound phone calls and emails and answer customer inquiries with professionalism.
• Coordinate clinician schedules, bookings, and follow-ups.
• Maintain client files, manage stock orders, and support clinic operations.
• Process payments, track insurance claims, and assist with events and promotions.

Skills

Customer service

Organization

Microsoft Excel

Tools

Microsoft Excel

Job description

HearingLife Canada is seeking a Client Service Administrator in Abbotsford, BC for a contract role through December 31, 2026. You’ll be the first point of contact, delivering friendly service to clients and coordinating clinic operations.

You’ll handle scheduling, maintain files, assist clinicians, process payments and insurance claims, and support events and promotions. This position offers exposure to a busy clinic environment, training opportunities, and potential extension based on