Client Care & Scheduling Coordinator

HearingLife Canada; Sidney; On-site; CAD 40,000 - 52,000; Full time

Benefits offered by this job

Healthcare

Dental

RRSP Matching

Paid time off

Job summary

HearingLife Canada, a leading provider of hearing healthcare with a nationwide clinic network, is seeking a Client Service Administrator in Sidney, BC. You will be the first point of contact for clients, delivering friendly service and coordinating appointments and clinic operations.

The role emphasizes customer care, administrative support, and accurate processing of payments and insurance claims, with opportunities for training and growth in a welcoming, inclusive workplace.

Qualifications

• At least 2 years of customer service experience.
• Strong organizational skills and ability to manage multiple priorities.
• Experience in Microsoft Excel.

Responsibilities

• Customer Service: Serve as the first point of contact for clients, delivering top-notch customer care. You’ll greet clients, manage inbound phone calls and emails and answer customer inquiries with professionalism and warmth.

Skills

Customer service experience

Organizational skills

Microsoft Excel

Tools

Microsoft Excel

Job description

HearingLife Canada, a leading provider of hearing healthcare with a nationwide clinic network, is seeking a Client Service Administrator in Sidney, BC. You will be the first point of contact for clients, delivering friendly service and coordinating appointments and clinic operations.

The role emphasizes customer care, administrative support, and accurate processing of payments and insurance claims, with opportunities for training and growth in a welcoming, inclusive workplace.