Client Reporting Analyst – Remote

Direct Travel; Ontario; Remote; CAD 50,000 - 75,000; Full time

Job summary

Direct Travel seeks a Client Reporting Analyst to join a dynamic team. In this role, you'll manage data collection for reports, utilize various BI tools, and ensure accurate reporting for internal and external customers. This is an exciting opportunity to grow your career in a fast-paced travel industry environment.

Benefits

Medical benefits

Dental benefits

Vision benefits

Employee rewards program

Mental Health Support

Qualifications

• Strong verbal and written communication skills.
• Must be able to work lawfully within Canada and the US.
• Experience with BI tools and data visualization.

Responsibilities

• Create and deliver reports to internal and external customers.
• Collect data and validate reports for accuracy.
• Work closely with Account Managers to support customer needs.

Skills

Attention to detail

Communication skills

Data collection

SQL

Education

Experience with reporting applications or tools

Understanding of the travel business

Tools

Power BI

Excel

iBank

Prime Analytics

Job description

Join to apply for the Client Reporting Analyst – Remote role at Direct Travel

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Join to apply for the Client Reporting Analyst – Remote role at Direct Travel

Embark on the next step in your career journey with Direct Travel!

As one of the fastest growing Travel Management Companies (TMC) in the world, Direct Travel is committed to reimagining what is possible for the industry, including business travel, personalized experiences, and meetings & events. Under the forward-thinking direction of our experienced leadership team, we are rapidly expanding and leveraging next-generation technologies to deliver on our vision for The Perfect Trip. This is your opportunity to grow your career and be part of a dynamic team that is setting the new standard of travel and service excellence. If you’re passionate about innovation and ready for what’s next, we’d love for you to join us!

As a member of the Reporting team, a Reporting Analyst creates and delivers reports to internal and external customers. The collecting of data within our reporting platforms to present them in a clear and concise manner using various data visualization tools. Will work closely with Account Managers and other stakeholders to support our customers’ needs are addressed in a timely and accurate manner.

This role will work closely with Account Management and report to Senior Director of Data Services.

Expedition Expectations

• Data collection from various sources, and creation of ad-hoc reports for client reviews and presentations. Including utilizing SQL in some cases.
• Use of various reporting\BI tools to create reports and automate distributions.
• Validate reports for accuracy
• Compile data for use in KPI’s for clients and internal users.
• Work as part of a team supporting internal and external customers reporting requirements including access to reporting\BI applications.
  
  

Passport to Success

• Understanding of the travel business with knowledge of the acronyms used in the travel industry.
• Communication skills - strong verbal and written skills to share information with the team and other stakeholders.
• Attention to detail and accuracy is essential when sharing information with stakeholders and clients.
• Previous experience with reporting applications or tools.
• Advanced Microsoft office skills including excel
• Must be able to lawfully work within the US\Canada and have unrestricted work authorization for US\Canada
• This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position.
  
  

Going the Extra Mile

• Previous experience with travel industry reporting tools including iBank, and Prime Analytics.
• Knowledge of SQL
• Knowledge of macros i.e. power macros, excel macros
• Use of data analytics tools such as Power BI, Qlik, Looker or other platforms
• French language skills is an advantage but not required
  
  

Benefits Onboard

In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Our Brand Voyage: Direct Travel

Direct Travel is a leading provider of corporate travel management services. By leveraging both the expertise of its people and innovative solutions, Direct Travel enables clients to derive the greatest value from their travel program in terms of superior service, progressive technologies, and significant cost savings. The company is led by CEO Christal Bemont and Executive Chairman Steve Singh, noted business investor and founder of Concur. Direct Travel has offices in over 80 locations and is currently ranked among the top providers of travel on Travel Weekly’s Power List. For more information, visit www.dt.com .

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  Travel Arrangements

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