Client Relations & Marketing Assistant

MIC Medical Imaging; Edmonton; On-site; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive wages

Vacation & sick time

Flexible FT/PT

Wellness days

Benefits

RRSP matching

Health spending account

Parking

Professional development

Team events

Job summary

MIC Medical Imaging is seeking a Client Relations & Marketing Assistant to support its teams with administrative, operational, and logistical tasks. You will manage marketing materials, physician resources, clinic supplies, and event assets while coordinating with internal teams, clinics, vendors, and partners.

The role emphasizes accuracy, confidentiality, and proactive collaboration, with in-office, full-time status and a schedule of 7:30am–4:00pm.

Qualifications

• High school diploma required; post-secondary education in marketing, communications, or related field is an asset.
• Minimum one year of experience in a similar role or related administrative position.

Responsibilities

• Provide administrative, operational, and logistical support to Client Relations and Marketing teams.
• Maintain marketing materials, physician resources, clinic supplies, and event assets.
• Coordinate packaging, shipping, distribution, and tracking of marketing materials and calendars.

Skills

Adaptable

Multitasking

Communication

Team player

Discretion

Detail-oriented

Professionalism

Education

High school diploma

Post-secondary in marketing/communications

Tools

MRIS

Acumatica

Microsoft Office

Job description

Client Relations & Marketing Assistant

The Opportunity

MIC is looking for a Client Relations and Marketing Assistant to support its teams! Reporting to the Client Relations Manager, the successful candidate will provide administrative, operational, and logistical support to the Client Relations and Marketing teams. The role keeps marketing materials, physician resources, clinic supplies, and event assets accurate, current, organized, and readily available.

This opportunity is ideal for a highly organized, service-focused professional who enjoys coordinating details, managing multiple priorities, and working collaboratively. You will support the distribution of marketing materials, physician and clinic initiatives, events, patient feedback processes, and day‑to‑day administrative needs. The successful candidate will communicate professionally, handle confidential information with care, and bring accuracy, initiative, and a positive approach to every task.

Status: Full‑time permanent in‑office

Location: #203, 11010 – 101 Street NW, Edmonton, AB T5H 4B9

Hours: 7:30am – 4:00pm

Role and Responsibilities

As the Client Relations & Marketing Assistant, you will provide practical coordination and administrative support to MIC’s marketing and client relations activities.You will work with internal teams, clinics, physicians, vendors, and community partners to ensure materials, events, requests, and follow‑up activities are completed accurately and on time.

Key Responsibilities:

• Manage marketing inventory, clinic supplies, and storage systems, ensuring materials are organized, current, appropriately stocked, and disposed of or recycled when outdated.
• Proofread project materials before they go to print.
• Coordinate the packaging, shipping, courier delivery, and distribution of calendars, requisitions, brochures, posters, promotional items, and other marketing materials, while tracking related postage and courier costs.
• Print and assemble requisition packs, clinic materials, posters, invitations, and labels.
• Support event logistics by preparing print materials, registration packages, name tags, swag, and supply bins, and assisting onsite or with deliveries as required.
• Support Edmonton primary care providers through the ConnectMD program by coordinating requests, gathering information, facilitating radiologist follow‑up, documenting call summaries, and tracking monthly call volumes.
• Provide administrative and systems support by processing invoices, updating physician and clinic information, maintaining reference materials, and completing special projects.
• Monitor patient survey platforms, respond to or elevate feedback as appropriate, enter positive feedback to the intranet, and track completed follow‑up actions.
• Prepare radiologist onboarding materials, maintain digital assets by organizing and renaming photo files, and perform other related duties as required.
• Conduct biannual MIC clinic visits to replenish brochure racks, red bins, requisitions, and marketing collateral, and assist with setting up new MIC clinic openings.
• Assist with clinic photography scheduling, working with contractors and site managers to find staff participants and radiologists.
• Travel to MIC clinics with the Digital Media Specialist when required to assist with filming, interviewing, and working with clinic staff to ensure the patient experience is not impacted by our presence.

What You Bring:

• Adaptable and able to respond effectively to changing priorities.
• Skilled at managing multiple tasks, deadlines, and competing priorities.
• A thoughtful listener who respects different perspectives.
• A collaborative team member with strong communication skills.
• Professional, dependable, and guided by sound judgment.
• Committed to protecting confidential and sensitive information.
• Honest, accountable, and committed to producing accurate, safe, high‑quality work.

Required Qualifications:

• High school diploma required; post‑secondary education in marketing, communications, or a related field is considered an asset.
• Minimum one year of experience in a similar role or a related administrative position is required.

• Strong written and verbal communication skills.
• Highly organized and detail‑oriented, with the ability to meet tight deadlines.
• Proficient with Windows and Microsoft Office.
• Knowledge of radiology or accounting systems, such as MRIS or Acumatica, is an asset.

• Office‑based, with travel across Greater Edmonton and occasional weekend work.
• Able to sit or stand for extended periods and bend, twist, and reach.
• Able to lift and carry up to 30 kg.

What we offer:

• Competitive wages aligned with industry standards, with recognition for relevant experience.
• Paid vacation and sick time, including vacation starting at three weeks and access to a vacation buy/sell program.
• Full‑time and part‑time opportunities, with flexibility to adjust FTE throughout employment where available.
• Wellness days and staff appreciation days off.
• Employer‑paid extended health and dental benefits.
• RSP program with employer matching, plus additional RRSP and TFSA options.
• Health and personal spending accounts.
• Professional membership and liability insurance reimbursement.
• Annual professional development allowance.
• Paid parking where applicable.
• Service awards recognizing employee contributions.
• Team‑building and social events, including treat days, annual holiday party, staff BBQ, golf tournament, and potlucks.

Posting Closing Date: October 29, 2026