Client Project Manager

Meubles Foliot - Foliot Furniture; Saint-Jérôme; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive group insurance and a 2?

Job summary

Foliot Furniture, a leading furniture manufacturer with locations in Saint-Jérôme, QC, seeks a Client Project Manager to bridge sales promises and client reality. You will manage project execution, serve as the primary contact for internal and external clients, and ensure projects run on schedule and within budget.

You will coordinate planning, delivery, and installation across departments, maintain accurate SAP data, and drive continuous improvement in project processes.

Qualifications

• DEC or equivalent college diploma; 3–5 years in account management or project coordination.
• Bilingual French/English; English proficiency tested during hiring.
• Strong computer skills; SAP knowledge is a strong asset; analytical thinking.

Responsibilities

• Act as the main client contact after order.
• Gather and validate information to coordinate the project.
• Respond to client requests throughout the process.
• Coordinate all stages from planning to delivery and installation.
• Ensure up-to-date information in SAP and internal systems.
• Collaborate with sales, planning, purchasing, production, logistics, installation, and after-sales teams.
• Handle service calls and coordinate follow-up actions.
• Maintain proactive communication with clients and internal stakeholders.
• Contribute to improving project management processes.

Skills

Excellent communication

Autonomy

Multitasking

Organizational skills

Detail-oriented

Team player

Education

College diploma (DEC) or equivalent

Tools

SAP

Microsoft Office

Job description

Permanent - Full Time Operations Direction St-Jérôme, QC, CA

Join Our Team at Foliot Furniture!

At Foliot Furniture, we’re more than just a leading manufacturer—we’re a team of innovators, problem-solvers, and hard workers. We are an international company with 3 locations (Saint-Jérôme, Las Vegas and Mirabel). Known for our commitment to quality, efficiency, and sustainability, we take pride in designing and building exceptional furniture while fostering a workplace where employees thrive.

We are currently looking for a Client Project Manager to join our team. As a Client Project Manager, you will be responsible for bridging the gap between the initial sales promise and the client's reality by managing the project's execution, serving as the primary point of contact for clients, both internal & external, and ensuring both client satisfaction and project success. You will be responsible for clarifying requirements, setting expectations, managing project scope, communicating progress and issues, and ultimately delivering the project on time and within budget, ensuring a smooth transition from sales to service.

What You’ll Do

• Act as the main point of contact for the client once the order is confirmed;
• Gather and validate all necessary information to coordinate the project;
• Respond to client requests throughout the entire process;
• Coordinate all stages of the sales project, from planning to delivery and installation;
• Ensure up-to-date and accurate information in internal systems (SAP);
• Work closely with internal teams (sales, planning, purchasing, production, logistics, installation, after-sales service, etc.);
• Handle service calls and coordinate follow-up actions;
• Maintain proactive communication with clients and internal stakeholders;
• Take part in improving project management processes.

What You Bring

• Excellent written and verbal communication skills;
• Professional attitude, autonomy, and resourcefulness;
• Strong ability to manage multiple files in a fast-paced environment;
• Great organizational and time management skills;
• High attention to detail and follow-through;
• Collaborative spirit and team-oriented mindset;
• Flexibility and adaptability to change;
• A desire to contribute to continuous improvement and problem-solving.

Requirements

• College diploma (DEC) or equivalent;
• 3 to 5 years of experience in a similar account management or project coordination role;
• Bilingualism (French/English) is required – English proficiency will be tested during the hiring process;
• Strong computer skills and proficiency in Microsoft Office Suite;
• Knowledge of SAP is a strong asset;
• Logical thinking and analytical skills;
• Willingness to learn, improve, and contribute to team success.

Why Join Foliot?

Be part of something bigger: a human, committed, and innovative team where every person matters and contributes to real, meaningful projects—all in a modern, stimulating, and collaborative environment. Here, we take care of our people and encourage everyone to grow at their own pace.

Some of the benefits we offer:

• Comprehensive group insurance and competitive compensation
• 24/7 telemedicine and an Employee and Family Assistance Program (EFAP)
• Retirement savings plan (RRSP) with employer contributions (DPSP)
• On-site bistro with freshly prepared meals, varied menus, and healthy options
• Fitness room conveniently located on-site
• Charging stations available for electric vehicles
• A vibrant social life and numerous company events
• A company culture that promotes well-being, inclusion, and professional development