Client Partner, Mid-Market Sales (Goods)

Reddit; Toronto; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Global Benefit programs

Family Planning Support

Gender-Affirming Care

Mental Health & Coaching Benefits

Comprehensive Medical Benefits & HSA

Job summary

Reddit is seeking a Client Partner for the Mid-Market Goods team in Toronto to build strong client relationships and drive growth for the Reddit ads platform.

You will own the client book, craft strategic plans, and work with agencies and direct clients to maximize year-over-year revenue while delivering exceptional service and insight.

Qualifications

• 4-7 years of experience in digital media with at least 1-3 years of sales
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• Ability to manage and scale a book of business greater than 20 accounts
• Positive outlook, team player
• Motivated self-starter who thrives in unstructured environments
• BA / BS degree or equivalent work experience

Responsibilities

• Collaborate with existing clients to deliver Reddit solutions that help achieve marketing and business goals
• Identify areas of additional opportunity within existing client relationships, including new lines of business, and move them through to close
• Collaborate with Account Managers to create long-term, mutually beneficial partnerships between your customer base and Reddit
• Act as the CEO of your book of business, and take full ownership of strategic bets, revenue forecasting, and ensuring operational rigor
• Communicate feedback on our sales processes, narratives, and products to advocate for customers and improve the team's effectiveness and efficiency
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Skills

Digital media sales

C-level relationships

Account growth strategy

Partner management

Advertising products

Education

BA / BS degree or equivalent

Tools

CRM software

Job description

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com.

We're looking for a sharp, positive, and motivated self-starter to join our Mid-Market Goods team in Toronto! In addition to laying the foundation of the team, the Client Partner will be responsible for forming relationships with key brands and ensuring they meet their business objectives using Reddit's advertising suite.

Please note that this role is required to work in-person from our Toronto office 1-2 days per week.

Core Responsibilities:

• Collaborate with existing clients to deliver Reddit solutions that help achieve those customers’ marketing and business goals
• Identify areas of additional opportunity within existing client relationships, including new lines of business, and move them through to close
• Collaborate with Account Managers to create long-term, mutually beneficial partnerships between your customer base and Reddit
• Act as the CEO of your book of business, and take full ownership of strategic bets, revenue forecasting, and ensuring operational rigor
• Communicate feedback on our sales processes, narratives, and products to advocate for customers and improve the team's effectiveness and efficiency
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Qualifications:

• 4-7 years of experience in digital media with at least 1-3 years of experience in sales
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• Ability to manage and scale a book of business greater than 20 accounts
• Positive outlook, team player
• Demonstrated high achievement against sales targets
• Motivated self-starter who thrives in unstructured environments
• BA / BS degree or equivalent work experience

Benefits:

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Comprehensive Medical Benefits & Health Care Spending Account
• Registered Retirement Savings Plan with matching contributions
• Income Replacement Programs
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

#LI-Hybrid

In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.

During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors.

Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.