Client Onboarding & Service Analyst (Large Corporate)

CIBC; Halifax; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Defined benefit pension plan

Employee share purchase plan

MomentMakers

Job summary

CIBC Halifax is seeking an Analyst in the Client Onboarding & Service team to support Large Corporate clients with onboarding, account maintenance and cash management solutions. You will coordinate with Relationship Managers and internal partners to deliver timely, accurate service.

The role offers a hybrid work arrangement with 2 days on-site per week and opportunities to strengthen client relationships while advancing bank solutions.

Qualifications

• Knowledge of Cash Management products and services and related processes.
• Strong written and verbal communication skills for professional interactions.
• Ability to manage multiple activities with tight time constraints.

Responsibilities

• Onboard Large Corporate clients and provide after-sales service coordination for cash management requests.
• Maintain relationships with internal and external stakeholders to streamline client experience.
• Ensure timely and accurate responses to client inquiries and collaborate withRelationship Managers and Cash Managers.

Skills

Client Service

Customer Experience

Customer Onboarding

Detail-Oriented

Job description

CIBC Halifax is seeking an Analyst in the Client Onboarding & Service team to support Large Corporate clients with onboarding, account maintenance and cash management solutions. You will coordinate with Relationship Managers and internal partners to deliver timely, accurate service.

The role offers a hybrid work arrangement with 2 days on-site per week and opportunities to strengthen client relationships while advancing bank solutions.