Client Manager, Commercial Agriculture & Equine

NFP, an Aon company (Canada); Markdale; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Annual bonus plan

RRSP matching (5%)

Referral program

Health benefits

Continuing education support

License fee reimbursements

Career growth opportunities

Job summary

NFP, an Aon company, is seeking an Agriculture & Farm Account Manager in Ontario. You will manage farm, agri-business, and related commercial accounts, focusing on client service, renewals, and new business workflows.

The role requires reviewing farm operations, identifying exposures, and communicating practical insurance solutions to clients. The successful candidate will have a P&C license, strong farm coverage knowledge, and the ability to explain complex coverage clearly while maintaining

Qualifications

• Active P&C insurance license for the province(s) serviced; RIBO license for Ontario.
• Commercial lines experience required; agriculture/farm/SME/mid-market account management preferred.
• Strong knowledge of farm and agri-business coverages (property, liability, auto, equipment, livestock, environmental, cyber, crime, BI).
• Experience with renewals, remarketing, endorsements, claims intake, client reviews, underwriting information gathering.
• Ability to explain coverage clearly and document discussions for compliance and E&O prevention.

Responsibilities

• Service assigned agriculture and farm accounts, including house and producer-supported business.
• Respond to client questions on coverage, billing, claims reporting, audits, endorsements, cancellations, renewals, and business changes.
• Review farm operations and identify exposures (property, liability, auto, equipment, livestock, environmental, cyber, crime, BI).
• Support renewals by gathering updated information and coordinating remarketing when needed.
• Coordinate with producers, underwriters, carriers, broking teams, and clients to provide complete information.
• Maintain clear notes, follow workflows, and document recommendations and client decisions for compliance.

Skills

Commercial lines knowledge

Farm/agri-business experience

Client service

Attention to detail

Communication skills

Education

P&C insurance license (Ontario)

RIBO license

CAIB/CIP/CRM designations (assets)

Tools

EPIC

Policy Works

CRM software

Job description

Business Line

Commercial Lines

Hours Per Week

35 (Full-Time)

Location

Ontario – Any, Hybrid (https://www.nfp.ca/about-nfp/find-an-office)

Job Details

Full-Time, Permanent Position, Current Vacancy

Wage Transparency

The base salary range for this position is $55,000 to $75,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case‑by‑case basis. In addition to the base salary, this position may be eligible for performance‑based incentives.

About The Role

We are looking for an Agriculture & Farm Account Manager to support and manage an assigned book of farm, agri‑business, and related commercial accounts. This role is client‑facing and service‑focused, with responsibility for delivering a strong client experience, supporting renewal and new business workflows, and working closely with producers, clients, carrier partners, broking teams, and internal service teams.

The successful candidate will be comfortable reviewing farm operations, identifying exposures, supporting coverage discussions, and helping clients understand practical insurance solutions for their business. The role requires strong technical knowledge, sound judgement, attention to detail, and a commitment to E&O‑conscious documentation and workflow adherence.

What You’ll Do

• Service assigned agriculture and farm accounts, including house and producer‑supported business.
• Respond to client questions on coverage, billing, claims reporting, audits, endorsements, cancellations, renewals, and business changes.
• Review farm operations and identify key exposures such as property, liability, auto, equipment, livestock, environmental, cyber, crime, and business interruption.
• Support renewals by gathering updated information, reviewing coverage needs, completing required updates, and coordinating remarketing when needed.
• Work with producers, underwriters, carriers, broking teams, and clients to provide complete and timely information.
• Maintain clear notes, follow workflows, and document recommendations and client decisions to support compliance and E&O prevention.

What You Bring

• Active P&C insurance license for the province(s) being serviced is required; RIBO license is required for Ontario clients.
• Commercial lines experience is required; agriculture, farm, SME, or mid‑market account management experience is strongly preferred.
• Strong understanding of farm and agri‑business coverage considerations, including farm property, CGL/farm liability, commercial auto, equipment, livestock, produce, environmental, cyber, crime, and business interruption exposures.
• Experience with renewals, remarketing, endorsements, claims intake, client reviews, and underwriting information gathering.
• Ability to explain coverage in clear, practical language and document discussions appropriately.
• Strong attention to detail, sound judgement, problem‑solving skills, and ability to manage changing priorities.
• EPIC and Policy Works experience are assets; CAIB, CIP, CRM, or similar designations are also assets.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• CAIB, CIP, CRM, or other insurance designations are considered an asset.

What’s In It For You

• A hybrid environment approach that keeps the best interests of our staff and our clients in mind
• Annual bonus plan for all employees
• Matching RRSP plan of 5% of salary
• Referral Commission Plan
• Generous benefits plan including Health Care Spending Account starting on the first day of employment
• Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
• Reimbursement of license fees and professional membership dues
• A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration