Client Manager

Pinchin in Canada; Victoria; On-site; CAD 70,000 - 100,000; Full time

Job summary

Join a leading consulting firm in a full-time Client Manager role on Vancouver Island. The successful candidate will manage client relationships, identify business opportunities, and collaborate with project teams in the growing environmental consulting sector. This position offers competitive salary, professional development, and a chance to contribute to meaningful projects.

Benefits

Competitive salary

Benefits and extended group benefits

Profit sharing

Professional development programs

Qualifications

• 2-5 years of client management experience in the local region.
• Existing network within the environmental consulting industry.
• Ability to represent the company effectively.

Responsibilities

• Identify and investigate new business opportunities.
• Manage clients and understand their needs.
• Promote Pinchin and its services through various channels.

Skills

Interpersonal skills

Problem-solving

Communication

Tools

Microsoft Office Suite

Job description

Are you ready to apply your technical and leadership skills to contribute to Pinchin’s success?

We’re looking for a bright and motivated individual to join our team in a full-time position on Vancouver Island. The ideal candidate is excited by the opportunity to manage their own client portfolio and provide effective leadership to project teams.

The Client Manager will be responsible for business and relationship management with clients across various market sectors, identifying opportunities for consulting services within Pinchin. You will collaborate with Project Managers and the Marketing team to develop and maintain these relationships. If you are outgoing and eager to learn daily, this is an excellent opportunity for you!

What You Will Be Doing at Pinchin

• Identify and investigate new business opportunities, gather information.
• Contribute to strategic development within a sector or client segment.
• Manage clients, understand their needs, follow up regularly, and seek additional project opportunities.
• Participate in tradeshows, sponsorships, and association events.
• Promote Pinchin and its services through various channels.
• Arrange meetings and build relationships with new and existing clients and Pinchin Project Managers.
• Work with marketing to explore opportunities from client communications.
• Coordinate with proposal teams to meet client needs in RFQ / RFI documents.
• Gather and act on client feedback.
• Address client questions and concerns.
• Identify and communicate cross-selling opportunities to other service groups.

What You Bring to the Pinchin Team

• Existing network within the environmental consulting industry.
• 2-5 years of client management experience in the local region.
• Strong interpersonal skills with problem-solving abilities.
• Ability to represent the company effectively.
• Sound judgment and professional presentation.
• Strong written and verbal communication skills.
• Proactive in contacting potential clients by phone.
• Experience with environmental consulting and engineering is preferred.
• Proficiency with Microsoft Office Suite.
• Valid driver’s license, insurance, and personal vehicle (travel expenses covered).

What Pinchin Offers You

• Competitive salary, benefits, and extended group benefits.
• Membership in our Communities of Practice for technical collaboration.
• Casual dress code.
• Profit sharing and RRSP matching.
• Professional development and recognition programs.
• Reimbursement for educational and membership dues.

If you believe this is the right position for you, please apply. Note that our recruitment process may include online testing, and employment will require security clearances and periodic drug testing. Only shortlisted candidates will be contacted. No agency inquiries, please.

Why Pinchin?

We are committed to quality and service, advancing safety and environmental improvements. As a leader, you will play a key role in business development, mentoring, and our growth.

About Us

Pinchin Ltd. offers multidisciplinary consulting services across Canada and the US. We value diversity and inclusion and will provide accommodations upon request during the recruitment process.

Working Together, Making Things Better

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