Client Growth Advocate (Hybrid)

Brex Inc.; Vancouver; Hybrid; CAD 73,000 - 87,000; Full time

Job summary

Brex Inc. is seeking a Client Development Representative to engage with its existing customer base and drive expansion opportunities in a hybrid Vancouver-based role.

You’ll blend high-velocity outreach with consultative discovery to identify value, align stakeholders, and deliver measurable revenue outcomes. You will own daily outreach, develop relationships with finance leaders, and collaborate with internal teams to balance customer needs with business impact.

Qualifications

• 2+ years of customer-facing experience in sales or related field.
• Bachelor’s degree in finance, business, or related field.
• Strong written and verbal communication skills.
• Ability to collaborate cross-functionally and influence internal partners.
• Growth mindset and coachability.

Responsibilities

• Drive daily customer outreach across email, phone, and social channels.
• Serve as primary contact for an assigned Brex customer portfolio to drive value.
• Identify and advance expansion opportunities with measurable business outcomes.
• Lead discovery calls and develop commercial proposals and negotiate terms.
• Develop understanding of customer workflows and financial priorities to drive adoption.
• Build relationships with finance stakeholders across levels to surface risks and opportunities.
• Partner with underwriting, deal desk, and internal teams to balance customer needs with commercial impact.
• Maintain forecasting and CRM hygiene and proactive stakeholder communication.
• Advocate for customers by sharing feedback to improve product and experience.

Skills

Customer-facing

Sales

Communication

Cross-functional collaboration

Coachability

Growth mindset

Education

Bachelor’s degree in finance, business, or a related field

Tools

Salesforce

Gong

Job description

Brex Inc. is seeking a Client Development Representative to engage with its existing customer base and drive expansion opportunities in a hybrid Vancouver-based role.

You’ll blend high-velocity outreach with consultative discovery to identify value, align stakeholders, and deliver measurable revenue outcomes. You will own daily outreach, develop relationships with finance leaders, and collaborate with internal teams to balance customer needs with business impact.