Client Growth Advisor

CDW; Toronto; On-site; CAD 50,000 - 55,000; Full time

Benefits offered by this job

Competitive compensation plan

Career progression

Employee Milestones Awards Program

Corporate Discounts Program

Learning Support Programs

Friendly atmosphere

Job summary

Pharma Medica Research in Scarborough is seeking a Study Coordinator I to plan and supervise study activities under the supervision of a Study Coordinator II. You will assist and, when needed, supervise technical tasks to generate data in compliance with protocols, SOPs, GCP, and regulatory guidelines, while prioritizing participant safety.

Responsibilities include coordinating study logistics, preparing study schedules, regulatory documents, informed consent, data capture via CRFs, adverse

Qualifications

• Minimum B.Sc. degree with 1 year clinical trials experience.
• M.Sc. degree with knowledge of conducting clinical trials.
• GCP training completed.
• Proficient in computer usage and software applications.
• Excellent English communication (verbal and written).
• Ability to communicate clearly with direct reports and other staff.
• Excellent interpersonal skills.
• Able to work independently and as a team member.
• Flexible with changes in schedules/shifts.
• Exceptional organizational skills.

Responsibilities

• Plan and supervise the timely execution of studies under the supervision of the Study Coordinator II.
• Generate a study summary based on the protocol.
• Ensure regulatory documents (FDF, FDA 1572, QIU, ERB Letter of Approval, NOL, etc.) are available prior to check-in.
• Coordinate ordering of study-specific materials.
• Conduct pre-study protocol review meetings for the technical team.
• Prepare the study schedule in compliance with requirements.
• Ensure CRFs are prepared prior to study check-in and communicate with QC unit.
• Coordinate with Screening to address queries prior to drug administration.
• Ensure the study drugs are received prior to conduction.
• Communicate with the Principal Investigator to ensure an Investigator is present for exams and monitoring.
• Provide Informed Consent to subjects and sign consent forms.
• Supervise and perform phlebotomy, ECG, vital signs and other tasks per protocol.
• Document adverse events and ensure patient safety.
• Maintain study documentation as per protocol, SOPs and GCP.
• Coordinate with Project Management on study deadlines and issues.
• Assist in resolving conflicts and address subjects' concerns.
• Generate client updates for PM and compensation-related queries.
• Coordinate with accounting regarding compensation.

Skills

GCP training

Excellent communication

Interpersonal skills

Team player

Organizational skills

Flexibility with shifts

Microsoft Office

Education

B.Sc. degree

M.Sc. degree

Tools

Computer usage

Job description

Pharma Medica Research is a full service contract research organization specialized in conducting early phase clinical trails in healthy volunteers, special and patient populations. We are currently looking for a Study Coordinator to join our clinic location in Scarborough.

The function of the Study Coordinator I is to plan the study activities under the supervision of the Study Coordinator II. Assist, and when necessary, supervise and/or perform all technical functions required to generate data in compliance with protocols, Pharma Medica Research Inc.'s (PMRI's) SOPs, GCP requirements and other regulatory guidelines. Be aware at all times of the human safety factors. Ensure that procedures are performed in a timely manner. Answer technical questions from technicians. Monitor adverse events. Assist in the supervision and direction of technical staff on study in terms of performance of functions. This position reports to the Manager, Clinical Operations and/or designate.

Duties and Responsibilities

• Plan and supervise the timely execution of studies under the supervision of the Study Coordinator II.
• Generate a study summary based on the protocol.
• Ensure that regulatory documents like FDF, FDA 1572, QIU, ERB Letter of Approval, NOL, etc. are available prior to study check-in.
• Coordinate the ordering of study-specific materials to conduct clinical studies.
• Conduct pre-study protocol review meetings for the technical team.
• Ensure that the study schedule is prepared in compliance with the study requirements.
• Communicate with the Study Preparation Coordinator and the QC unit to ensure that appropriate CRFs are prepared prior to study check-in.
• Liaise with the Screening department to ensure that queries pending at check-in are addressed prior to drug administration.
• Ensure that the study drugs are received prior to study conduction.
• Communicate with the Principal Investigator to ensure that an Investigator is present to perform the necessary physical examination and monitoring procedures.
• Ensure that the ICF is provided to the subjects, answer any questions the subjects may have regarding the protocol and Informed Consent, and sign the Informed Consent forms.
• Supervise and when required, assist and/or perform all technical functions: phlebotomy, ECG, vital signs and other clinical tasks to generate data in compliance with protocol, SOPs and GCP requirements.
• Perform safety-related procedures as required (e.g. conducting vital signs, electrocardiograms, concomitant medication administration) and health monitoring.
• Assist or administer certain types of investigational products as required for the conduct of a clinical study under the supervision/order of the investigator.
• Ensure subject safety by timely documenting and following-up on Adverse Events.
• Ensure all study documentation is accurate, current, and complete according to study protocol, SOPs, GCP, and other regulatory guidelines.
• Coordinate with the Project Management department regarding study related issues and project deadlines.
• Assist in resolving conflicts among subjects and address subjects' concerns.
• Generate client updates and forward to the Project Management department as required.
• Coordinate with the accounting department regarding study subjects' compensation.
• Ensure the timely shipping of the clinical and analytical samples.
• Assist in performing final review of study documentation, ensuring accuracy according to protocol, SOPs and GCP, and other regulatory guidelines.
• Ensure timely completion of deviation forms as needed.
• Ensure timely receipt and review of post-study laboratory reports.
• Ensure timely completion of the study files according to project deadlines.
• Address queries and audit findings from QC and QA.
• Coordinate the transcription of raw data onto CRFs where necessary.
• Update the subjects' files for outstanding follow-ups, subjects' behavior issues, non-compliance, etc.
• Other duties as required.

Qualifications:

• Minimum B.Sc. degree with 1 year experience in conducting clinical trials or;
• M.Sc. degree with adequate knowledge of conducting clinical trials.
• Working knowledge of Phase I study Protocols and conduct.
• GCP training.
• Proficiency in computer usage and software applications.
• Excellent communication skills including excellent English verbal and written skills.
• Ability to communicate clearly and effectively with direct reports and other clinical staff.
• Excellent interpersonal skills.
• Ability to work both independently and as a team member.
• Flexibility with changes in working schedules/shifts.
• Exceptional organizational skills

We Offer

• Competitive compensation plan
• Opportunities for advancement and career progression
• A generous Employee Milestones Awards Program
• Corporate Discounts Program
• Learning Support Programs
• Friendly atmosphere, culture of learning

Salary Range is between $50,000 - $55,000/year

Please note all applications must be eligible to work within Canada.

PMR I is an Equal Opportunity Employer; promoting accessibility and inclusivity at work and offering accommodation for applicants as required and requested.

We thank all applicants for their interest; however, only those selected to proceed in the interview process will be contacted.