Client Engagement & Banking Solutions Specialist

CIBC; Treherne; Vor Ort; CAD 38.000 - 46.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Incentive pay

Employee share plan

Vacation offering

Wellbeing support

MomentMakers program

Purpose Day

Zusammenfassung

CIBC in Treherne is seeking a Client Engagement Associate to become the first line of support for customers, answering questions, assisting with transactions, and guiding clients through digital banking options to meet their financial goals.

You’ll work in a banking centre, be flexible to hours including evenings and weekends, and travel to nearby centres as needed. This on-site role emphasizes client relationships and delivering a positive banking experience.

Qualifikationen

• Experience in customer service or frontline client support.
• Ability to guide clients through digital banking options.
• Strong interpersonal skills to build relationships with clients.

Aufgaben

• Assist clients with transactions and everyday banking needs.
• Support the sale of basic banking products.
• Identify referral opportunities to specialists and connect clients to the right team.
• Strengthen client relationships and ensure a positive banking centre experience.

Kenntnisse

Customer Service

Digital Literacy

Financial Processing

Online Banking

Organizational Efficiency

Teamwork

Jobbeschreibung

CIBC in Treherne is seeking a Client Engagement Associate to become the first line of support for customers, answering questions, assisting with transactions, and guiding clients through digital banking options to meet their financial goals.

You’ll work in a banking centre, be flexible to hours including evenings and weekends, and travel to nearby centres as needed. This on-site role emphasizes client relationships and delivering a positive banking experience.