Client-Centric Marketing Program Manager

wearediamond; Toronto; On-site; CAD 80,000 - 110,000; Full time

Job summary

Diamond is seeking a seasoned Project Manager to collaborate with account management, strategy and creative teams to deliver a multi-product marketing program over a 1-year contract.

You will own day-to-day delivery, manage timelines and budgets, and ensure client satisfaction and flawless delivery across digital channels including content, social, and web. The role emphasizes client-centric delivery and proactive risk management in a fast-paced environment.

Qualifications

• 4+ years of project management experience in creative, marketing, media, or advertising agencies.
• Proven experience as a project manager leading projects with solid PM methodologies.
• Successful track record of campaign work with digital, social, and content delivery at scale.
• Strong creative, strategic, analytical, management, and organizational skills.
• Motivated by a fast-moving, collaborative work environment.
• Superior time management to ensure deadlines are met.
• Excellent listening, adaptability, and communication skills.
• Proficient in G-Suite, MS Office, Smartsheet, and Workfront.

Responsibilities

• Manage multiple work streams and ensure timely delivery of projects.
• Develop SOWs, detailed workback schedules, and budgets.
• Oversee day-to-day progress and mitigate risks to keep projects on track.
• Prepare project documentation: plan, status reports, change requests, resource requests.
• Communicate status to clients and lead weekly team and client meetings.
• Support process standardization and maintain process documentation.
• Gather client assets and ensure continuity and quality across projects.

Skills

Project management

Stakeholder management

Communication

Time management

Strategic thinking

Analytical skills

Organizational skills

Leadership

Tools

G-Suite

MS Office

Smartsheet

Workfront

Job description

Diamond is seeking a seasoned Project Manager to collaborate with account management, strategy and creative teams to deliver a multi-product marketing program over a 1-year contract.

You will own day-to-day delivery, manage timelines and budgets, and ensure client satisfaction and flawless delivery across digital channels including content, social, and web. The role emphasizes client-centric delivery and proactive risk management in a fast-paced environment.