Client Case Worker - Rock Bay Landing

Victoria Cool Aid Society; Victoria; On-site; CAD 44,000 - 50,000; Full time

Job summary

Victoria Cool Aid Society is seeking a Client Case Worker in Victoria to help residents access housing, employment, treatment, medical and mental health services in our community. You will work with the program manager to plan and implement client programming and maintain accurate files.

The role requires understanding the issues faced by diverse populations, including barriers such as substance use, mental health concerns and low incomes, with a focus on harm reduction and building strong

Qualifications

• Degree or diploma in a related human or social services field.
• Two years of direct service experience with vulnerable populations.
• Experience linking clients to housing and treatment programs; harm reduction.

Responsibilities

• Act as access point for residents into housing, employment, substance abuse treatment, medical, and mental health systems.
• Plan, develop, and implement client programming and activities.
• Provide ongoing client case updates and maintain accurate client files.

Skills

Vulnerable populations

Client-centered case management

Case planning

Data collection and reporting

Program development and facilitation

Housing and treatment linkage

Harm reduction principles

Education

Degree or diploma in a related human or social services field

Job description

Detailed Job Description

This is a great opportunity to join an organization that is committed to ending homelessness and improving the lives of the most vulnerable in our community.

Detailed Job Description

This is a great opportunity to join an organization that is committed to ending homelessness and improving the lives of the most vulnerable in our community.

The Client Case Worker acts as an access point for residents into the broader spectrum of housing, employment, substance abuse treatment, medical, and community mental health systems in Victoria and elsewhere. The Client Case Worker works in consultation with the program manager to plan, develop, and implement client programming and activities. This role is expected to provide the program manager with ongoing client case management updates, and to maintain accurate and complete client files and notes.

To succeed, you will have an excellent understanding of the issues faced by our client group. This includes experience working with individuals from diverse backgrounds who face multiple barriers, such as substance use, mental health concerns, low incomes, and negative impacts of colonialism and racism.

Qualifications

• Degree or diploma in a related human or social services field.
• Two (2) years of direct service experience working in a program with:
• Vulnerable populations.
• Client-centered case management.
• Creating and implementing case plans.
• Collecting and reporting program data and maintaining client files.
• Program development and facilitation.
• Linking individuals to various housing and treatment programs.
• Demonstrated ability to develop effective relationships following harm reduction principles.

Requirements

• Successful completion of the Ministry of Public Safety and Solicitor General Criminal Record Check.
• Class 5 Driver's License with a clear driver's abstract.

Job Information

Hourly Wage Rate: $32.02 - $35.52.

Work Location: 535 Ellice St - Rock Bay Landing.

Shift Time: 7:00 am to 5:45 pm.

Schedule: Monday, Tuesday, Wednesday, Thursday.

Weekly Hours: 40.

Job Type: Full-Time, Temporary until the return of the incumbent.

Union: BCGEU

Benefits: We offer a comprehensive package that includes the Municipal Pension Plan, paid time off, and long-term disability; 100% employer-paid extended health and dental benefits, including for eligible dependents; access to telemedicine services through Sparrow; and our Employee Assistance Program, provided by Greenshield Health.

In compliance with OHS and WorkSafe regulations, staff at this site will be supplied with and required to wear a half-mask respirator while performing task-specific duties.

Portability

Upon hire, candidates may be eligible to transfer hours previously worked at other Community Social Services agencies under the Retention and Portability Memorandum of Agreement. Eligibility is subject to specific conditions and restrictions.