Client Care Specialist for Auto Sales & Service

Planète Mazda; Mississauga; Hybrid; CAD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive compensation and benefits

Employee vehicle purchase & service计划

Employee and family assistance

Professional development

Job summary

401 Dixie Hyundai in Mississauga, ON is seeking a Client Care Representative to drive sales and customer satisfaction. You will handle inquiries, schedule service and sales appointments, qualify leads, and coordinate with multiple dealership departments to ensure a seamless customer experience.

The role requires tech savviness, strong communication, and a customer-focused mindset to contribute to dealership growth.

Qualifications

• Experience in customer service, sales, or call center roles.
• Excellent verbal and written communication with customers and team members.
• Strong ability to identify customer needs, handle objections, and provide solutions.

Responsibilities

• Handle inbound and outbound calls, emails, and live chat inquiries.
• Schedule appointments for service, sales, and other departments.
• Qualify leads and direct customers to the appropriate department for follow-up.

Skills

Customer service

Sales

CRM software

Communication skills

Multitasking

Tools

CRM software

MS Office

Job description

401 Dixie Hyundai in Mississauga, ON is seeking a Client Care Representative to drive sales and customer satisfaction. You will handle inquiries, schedule service and sales appointments, qualify leads, and coordinate with multiple dealership departments to ensure a seamless customer experience.

The role requires tech savviness, strong communication, and a customer-focused mindset to contribute to dealership growth.