Client Care Representative - Auto Insurance Trainee

HUB International; Mackenzie; On-site; CAD 42,000 - 45,000; Full time

Benefits offered by this job

Structured training and licensing

Health benefits

RRSP matching

Paid time off

Life and disability plans

Wellbeing program

Job summary

HUB International in Canada is seeking an Auto Insurance Trainee to join our energetic team. You will actively sell insurance solutions, aim for top performance, and help clients with a seamless experience while you earn your Level 1 General Insurance License within 30 days.

This trainee role offers comprehensive training, licensing support, and opportunity to advance within a high-energy, collaborative culture across HUB's Canadian network.

Qualifications

• High school diploma or equivalent.
• Level 1 Insurance License is an asset—not required.
• Self-starter with drive to exceed performance and sales goals.
• Confident, outgoing personality with a customer-first approach.
• Detail-oriented and organized; able to multitask under pressure.
• Reliable and accountable; team-oriented in a high-energy environment.

Responsibilities

• Build and maintain strong relationships with clients, teammates and auto dealership partners.
• Actively promote and sell ICBC and private insurance products to meet sales targets.
• Process auto insurance transactions including renewals, new plates, transfers, cancellations.
• Upsell and cross-sell additional insurance products to add value.
• Support the branch by taking calls, handling admin tasks, restocking inventory.

Skills

Self-starter mentality

Goal-driven

Customer-first approach

Detail-oriented

Reliable

Team player

Multitasking under pressure

Education

High school diploma or equivalent

Level 1 Insurance License asset

Job description

A path for every ambition. At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day. We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them. Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here. Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage. Your ambition has a home here.

The Opportunity

Are you an energetic, goal-driven go-getter who thrives in a fast-paced environment? Do you love the idea of hitting (and exceeding) targets while building genuine client relationships? If so, this is more than just a job—it's a career with unlimited potential. No insurance experience? No problem! We provide full training and support to help you earn your Level 1 General Insurance License within your first 30 days. As an Auto Insurance Trainee, you’ll play a key role in driving business success. You’ll actively sell insurance solutions, hit performance targets, and deliver an exceptional customer experience. This is a results-focused role ideal for someone with a competitive edge and a passion for personal growth.

What You’ll Bring to Our Team

• A self-starter mentality with a strong drive to exceed performance and sales goals
• Confident, outgoing personality and a customer-first approach
• Detail-oriented and organized—someone who can multitask under pressure
• Reliable and accountable—you're someone your team can count on
• Thrives in a collaborative, high-energy environment
• High school diploma or equivalent
• Level 1 Insurance License is an asset—but not required

A Day in the Life

• Build and maintain strong relationships with clients, teammates, and auto dealership partners
• Actively promote and sell ICBC and private insurance products to meet and exceed daily/weekly/monthly sales targets
• Process a variety of auto insurance transactions, including renewals, new plates, transfers, cancellations, debt payments, and more
• Upsell and cross-sell additional insurance products to add value for clients and drive performance metrics
• Support your branch by taking phone calls, managing administrative tasks, and restocking inventory

Salary Expectations – The expected salary range for this position is $41,600 to $45,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope, and level.

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

What we offer you

• We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.
• Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
• Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
• A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
• Inserted bullet information here.

The HUB difference

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of this website or need assistance completing the application process, please contact the recruiting team [e-mail]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.