Client Billing Specialist

Norton Rose Fulbright; Toronto; Hybrid; CAD 62,000 - 76,000; Full time

Benefits offered by this job

Hybrid work environment

Retirement savings plan

Employer-paid premiums

Telemedicine services

Wellness allowance

Training and development programs

Job summary

Norton Rose Fulbright Canada is seeking a Client Billing Specialist in Toronto to handle invoicing for complex matters, manage e-billing, and produce tailored reports. This role reports to the Ontario Client Billing Team Leader and requires attention to detail, organization, and the ability to multi-task in a fast-paced environment.

Ideal candidates will have a college diploma, at least three years in a similar billing role, and experience with SAP and MS Office.

Qualifications

• Diploma of College Studies or equivalent in a relevant area.
• Minimum of three years’ work experience in a similar billing role.
• Experience in a law firm or professional services is an asset.
• Solid knowledge of SAP, Word, Excel and Outlook.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong problem-solving abilities.
• Strong organizational skills and multi-tasking capability.
• Ability to work both independently and in a team.
• Ability to work under pressure and meet deadlines in a fast-paced environment.

Responsibilities

• Perform billing tasks for complex matters: invoicing, pro forma distributions, proofreading, adjustments to time entries, write-offs and transfers.
• Produce reports and tables tailored to professional and client needs.
• Provide client service to internal and external clients for assigned accounts and respond promptly to requests.
• Ensure adherence to budgets and comprehensive billing agreements.
• Manage all aspects of the E-billing process.
• Assist with month-end processes.
• Manage emails and coordinate with client billing specialists.
• Liaise with the client billing team and perform related duties as needed.

Skills

Attention to detail

Time management

Communication

Problem solving

Organizational skills

Teamwork

Independent work

Adaptability

Bilingual (French/English)

Education

Diploma of College Studies

Tools

SAP

MS Word

MS Excel

MS Outlook

Job description

4 days per week in office - Toronto

Our finance team is seeking a Client Billing Specialist in Toronto. This position reports directly to the Client Billing Team Leader for Ontario and is a great opportunity for someone who is detail‑oriented, tech‑savvy, and excited to support a high-performing finance team with meaningful impact.

You Will Be Focusing On

• Perform billing-related tasks for complex matters of the assigned lawyers: invoicing, distribution of pro formas, proofreading, changes to time entries, write-offs and transfers;
• Produce reports and tables tailored to the expressed needs of professionals and clients;
• Provide client service to internal and external clients for assigned accounts and respond to various requests in the allotted time;
• Make sure budgets and comprehensive billing agreements are adhered to;
• Manage all aspects of the E-billing process;
• Assist with month‑end process;
• Manage requests sent to a common email box;
• Liaise with the client billing specialists;
• Perform any other related duties.

What You Bring To The Role

• Diploma of College Studies in an appropriate area;
• Minimum of three (3) years’ work experience in a similar position;
• Previous experience in law firm or professional service firm is an asset;
• Solid knowledge of SAP, Word, Excel and Outlook;
• Excellent communication and interpersonal skills;
• Detail‑oriented with good problem solving skills;
• Strong organizational skills and the ability to effectively multi‑task;
• Willing to take initiative and to work independently and as part of a team;
• Ability to work well under pressure and meet deadlines in a fast‑paced environment;
• Flexibility in order to accommodate work demands;
• Bilingualism (French / English) is an asset;
• Discretion

Why Join Our Team

• Hybrid work environment
• Retirement savings plan with employer contribution
• Benefit premiums paid by the firm
• Telemedicine services
• Wellness matters: Flexible health and wellness allowance that covers much more than gym memberships!
• Training and development programs based on your interests and needs

The salary bands provided reflect the typical range for this role in the region indicated. We recognize that each candidate brings a unique set of experiences and skills, and final compensation will be thoughtfully determined based on individual qualifications and current market factors. Please note that salary will be discussed and negotiated during interview.

Toronto: $61,700 - $76,200

As part of a global legal practice, Norton Rose Fulbright Canada embrace a culture of excellence and client service, but always with a focus on flexibility, respect, diversity and openness. We strive to create an equitable, inclusive environment where everyone can bring their whole self to work and realize their career potential.

Please note that applicants who receive an employment offer may be required during their employment with Norton Rose Fulbright to provide proof of vaccinations recommended from time to time by government or public health authorities. Norton Rose Fulbright has a duty to accommodate those who are unable to get vaccinated due to protected grounds. For applicants who require an accommodation, please contact us to discuss further.

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Please note that this job posting is being advertised to fill an existing vacancy.