Client Advisor - Vancouver Burrard

Brobston Group LLC; Vancouver; On-site; CAD 42,000 - 62,000; Full time

Job summary

Tiffany & Co. in Vancouver Burrard seeks an Client Advisor to embody the Tiffany brand in every client interaction and to build strong client relationships that exceed sales targets.

The role requires flexibility to work non-traditional hours, with proficiency in POS and client tracking systems, and a degree is preferred. Authorization to work in Canada is required, and multilingual abilities are a plus.

Qualifications

• Experience in retail or luxury retail or relevant client-related experience.
• Proven track record in achieving commercial results.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Proficiency with POS systems, client tracking systems, and Microsoft Outlook/email.
• Must have authorization to work in the country where the position is based.
• A college/university degree is desired.
• Proficiency in multiple languages is desired.

Responsibilities

• Hold the critical position of embodying the Tiffany brand in each client interaction.
• Develop client relationships and exceed commercial targets.
• Foster a clienteling culture and encourage an entrepreneurial spirit.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture client data and cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow your business through delivering elevated client experience.
• Elevate in-store experience by consistently delivering memorable moments to every client.
• Execute best practices by optimizing hospitality and store amenities.

Skills

Retail experience

Luxury retail experience

Client relationship skills

Education

College/University degree

Tools

POS systems

Client tracking systems

Microsoft Outlook

Job description

Summary

As a Client Advisor at Tiffany & Co. in Vancouver Burrard, you will embody the Tiffany brand in every client interaction, using your unique flair to make each client's experience extraordinary. You will be a brand ambassador, developing client relationships and exceeding sales targets through your passion for Tiffany and entrepreneurial spirit.

Responsibilities

• Hold the critical position of embodying the Tiffany brand in each client interaction.
• Develop client relationships and exceed commercial targets.
• Foster a clienteling culture and encourage an entrepreneurial spirit.
• Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
• Capture client data and cultivate new and existing client relationships.
• Deliver a significant portion of sales through repeat client business.
• Identify innovative ways to grow your business through delivering elevated client experience.
• Elevate in-store experience by consistently delivering memorable moments to every client.
• Execute best practices by optimizing hospitality and store amenities.

Requirements

• Experience in retail or luxury retail or relevant client-related experience.
• Proven track record in achieving commercial results.
• Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
• Ability to work with a diverse client base.
• Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.
• Must have authorization to work in the country where the position is based.
• A college/university degree is desired.
• Proficiency in multiple languages is desired.