Client Advisor Intern

RBC; Wagmatcook 1; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Bonuses

Flexible benefits

Stock options

World-class training

Career development

Coaching & mentorship

Job summary

RBC in Canada seeks a customer-focused banking professional to provide financial guidance and tailored solutions at the branch level. You will engage clients through needs-based conversations, guide them on RBC digital tools, and help protect client and shareholder value through compliant service.

Key responsibilities include delivering exceptional service, identifying opportunities for advisory support, and collaborating with RBC partners to meet client needs in a dynamic team environment.

Qualifications

• Proven customer service skills, preferably in the financial or service industry.
• Strong communication and interpersonal skills.
• Digital literacy across devices and platforms.
• Ability to adapt to flexible hours.
• Eagerness to learn and grow in banking advisory role.

Responsibilities

• Serve clients by delivering exceptional customer service through completing transactions, engaging in needs-based conversations, and communicating with clients throughout the branch.
• Identify needs and provide tailored financial advice and solutions to clients, when possible, at the point of first contact.
• Contribute to team sales results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions.
• Understand & resolve client concerns, where possible, at first point of contact.
• Educate & assist clients with using RBC digital capabilities.
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.

Skills

Customer service

Communication skills

Digital literacy

Flexibility

Eagerness to learn

Job description

What is the opportunity?

This role is posted for our Baddeck, Nova Scotia Location.

Job Description

At RBC, we value each person’s unique customer service style, and encourage you to bring your best to our clients every day. In this role, you provide financial advice to clients and find solutions that meet their individual needs. You have the power to make our brand work for the people within your local community as you dedicate yourself to putting your clients first. If you have the drive to deliver exceptional customer service, you can build a great career with us here at RBC.

What will you do?

• Serve clients by delivering exceptional customer service through completing transactions, engaging in needs-based conversations, and communicating with clients throughout the branch
• Identify needs and provide tailored financial advice and solutions to clients, when possible, at the point of first contact
• Contribute to team sales results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
• Understand & resolve client concerns, where possible, at first point of contact
• Educate & assist clients with using RBC digital capabilities
• Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?

Must-have

• Proven customer service skills, preferably in the financial or service industry
• Drive and self-motivation, as well as excellent communication skills and emotional intelligence
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Personal flexibility to work flex hours
• Eagerness to learn and determination to succeed

Nice-to-have

• Sales experience in the financial or service industry

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A world-class training program in financial services
• Excellent career development and access to a variety of job opportunities across business and geographies
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team

Job Skills

Additional Job Details

Address

496 CHEBUCTO ST:VICTORIA

City

Victoria

Country

Canada

Work hours/week

37.5

Employment Type

Full time

Platform

PERSONAL & COMMERCIAL BANKING

Job Type

Regular

Pay Type

Salaried

Posted Date

2026-07-21

Application Deadline

2026-08-21

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.