clerk, customer service

Worldwide Furniture; Halifax; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading company in the furniture industry is looking for a Customer Service Representative in Halifax. This entry-level role involves addressing customer complaints, providing information, and managing general office tasks. Ideal candidates should be organized, reliable, and possess excellent communication skills. The position is full-time, requiring in-person work at the retail establishment.

Qualifications

• Entry level role requiring a high school diploma.
• Knowledge in MS Outlook and MS Word is beneficial.
• Requires attention to detail and good communication skills.

Responsibilities

• Address customers' complaints or concerns.
• Answer inquiries and provide information to customers.
• Perform general office duties.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Organized

Reliability

Team player

Education

Secondary (high) school graduation certificate

Tools

MS Outlook

MS Word

Job description

1 week ago Be among the first 25 applicants

• Secondary (high) school graduation certificate
  
  

Overview

Languages

English

Education

• Secondary (high) school graduation certificate
  
  

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Urban area
• Retail/wholesale establishment/distribution centre
  
  

Responsibilities

Tasks

• Address customers' complaints or concerns
• Answer inquiries and provide information to customers
• Arrange for refunds and credits
• Explain the type and cost of services offered
• Issue receipts and other forms
• Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
• Perform general office duties
• Receive and log complaints
• Receive credit and employment applications
• Receive payments
  
  

Experience and specialization

Computer and technology knowledge

• Internet
• MS Outlook
• MS Word
  
  

Additional information

Security and safety

• Criminal record check
  
  

Work conditions and physical capabilities

• Attention to detail
  
  

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Organized
• Reliability
• Team player

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Furniture

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