Clerk - Cardiac Sciences

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 49,000 - 52,000; Full time

Job summary

Shared Health in Winnipeg is seeking a clerical scheduling specialist to efficiently coordinate cardiac procedures and manage patient information. You will interpret requisitions, enter data into hospital systems and relay instructions from clinicians to patients and families.

The role involves preparing daily schedules, verifying patient names, and ensuring complete appointment records. It requires strong organization, telephone etiquette, and proficiency with MS Office in a fast-paced hospital

Qualifications

• High school diploma Manitoba Standards required.
• Successful completion of a recognized course in Medical Terminology required.
• Experience with hospital information systems preferred (RIS, ADT, NESS, EPR, eChart).

Responsibilities

• Schedule cardiac procedures and verify patient details.
• Enter patient data into information systems.
• Coordinate with clinicians and inform patients and families.
• Provide receptionist support and manage inquiries.

Skills

Typing 40 wpm

Interpersonal skills

Telephone manners

Organization

MS Office

Education

High school diploma (Manitoba Standards)

Medical Terminology course

Tools

RIS

ADT

NESS

EPR

eChart

Job description

City: Winnipeg

Employer: Shared Health

Site: Shared Health - St. Boniface Hospital

Department / Unit: SHM - SBH DI Clerks Echo

Job Stream: Non-Clinical

Union: CUPE

Anticipated Start Date: ASAP

FTE: 1.00

Anticipated Shift: Days;Evenings;Weekends

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Salary: $23.318, $23.986, $24.674, $25.386, $26.116

Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations.

Position Overview

Under the general director of the Manager or delegate, and working as part of a multidisciplinary team, the incumbent is responsible for the efficient and timely scheduling of Cardiac procedures. The incumbent will receive requisitions, enter patient data into applicable information systems and obtain direction from appropriate individual (technologist, nurse or physician) regarding instructions for scheduling appointments and convey information to patient/families verbally, by telephone or in writing as directed.

The incumbent prepares the department schedules/slates for the following day, verifying patient names and arrival times and ensuring that all the patient appointments are complete. Other clerical duties may include maintaining databases, faxing and scanning patient histories, and updating patient information. Duties may include acting as receptionist for the area, responding to inquiries from patients, greeting and directing patients and visitors, receiving incoming calls and relaying messages to the appropriate individuals and escorting patients to another area of the program or arranging for inpatient transportation as needed.

Experience

• One (1) year related clerical experience, including scheduling patient appointments, in a hospital or other health care setting.
• Previous experience using clinic/hospital information & scheduling system is preferred (e.g., Radiology Information System (RIS) and Admission, Discharge, Transfer System (ADT), NESS, EPR, eChart).

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba Standards, required.
• Successful completion of a recognized course in Medical Terminology required.

Certification/Licensure/Registration

Not Applicable

Qualifications And Skills

• Keyboarding speed of 40 wpm required.
• Excellent interpersonal skills.
• Excellent telephone manners and experience contacting family physician offices and patients.
• Ability to organize and prioritize workload, seeking assistance as necessary.
• Knowledge of Microsoft Office; proficiency in Outlook, Word and Excel.
• Must be able communicate effectively in English, both oral and written.

Physical Requirements

• Must be able to function effectively in a stressful environment with frequent interruptions.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.

Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply. We thank all applicants but only those selected for an interview will be contacted.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.