Clerical Officer/Receptionist-Cardiac Physiology Department

NHS Ayrshire & Arran; Saskatoon; On-site; CAD 25,000 - 35,000; Part time

Job summary

NHS Ayrshire & Arran seeks a part-time Receptionist/Admin Assistant for the Cardiac Physiology Department. Candidates will manage patient interactions, data entry, and assist the cardiac team. Experience is preferred, but training will be provided. This role offers valuable insight into healthcare operations and a supportive work environment.

Qualifications

• Previous experience in a similar role is desirable.
• Ability to work effectively in a high-pressure environment.

Responsibilities

• Checking in patients and handling telephone queries.
• Managing internal calls related to the department.
• Entering patient data into electronic systems.

Skills

Patient-facing duties

Data entry

Communication

Tools

Healthcare IT systems

Job description

NHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK, employing around 40,000 staff across various clinical and non-clinical roles. We provide acute hospital, primary, community, and mental health services to a population of over 1.15 million, expanding to 2.2 million with regional and national services.

This is a permanent, part-time position of 31.5 hours per week (salary is pro-rata). The shift pattern is Monday to Friday, 9 am to 5 pm.

Job Title: Receptionist/Admin Assistant

We are seeking a friendly and approachable Receptionist/Admin Assistant to join our team at the Cardiac Physiology Department, Queen Elizabeth University Hospital. Previous experience in a similar role is desirable.

The role involves patient-facing duties such as checking in patients, handling patient telephone queries, and managing internal calls related to the department. The successful candidate will work alongside the cardiac physiology team, assisting in appointment throughput by entering patient data into electronic systems, verifying demographics, and rebooking appointments.

Additional responsibilities include data entry into healthcare databases. Knowledge of healthcare IT systems is advantageous but not essential, as full training will be provided. The candidate should be able to work effectively in a high-pressure environment.

Application Process

Interested candidates are encouraged to contact Catherine Vaughan, Cardiac Physiology Clinical Lead, for an informal discussion at [e-mail] or telephone [phone].

Details on how to contact the Recruitment Service are available within the Candidate Information Packs.

Additional Information

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde cannot provide sponsorship or Certificates of Sponsorship (CoS).

Due to high application volume, the position may close early. Therefore, candidates are advised to complete their application promptly.

We are committed to promoting diversity and inclusion within our workforce and encourage applications from all community sections. NHS Greater Glasgow and Clyde is also a Forces Friendly Employer, supporting applications from the Armed Forces community.

Applicants must provide authentic responses to all application questions. The use of AI or third-party assistance to draft responses is discouraged. All answers should reflect personal knowledge, skills, and experience.

For application portal issues, please contact the Jobtrain support hub.