Cleaning service manager

TornadoBMC; Electoral Area A; On-site; CAD 60,000 - 90,000; Full time

Job summary

TornadoBMC is recruiting an Operations Manager to oversee daily operations at our BC location and ensure performance aligns with strategic goals. This role emphasizes people leadership, policy implementation, and customer service excellence.

The ideal candidate holds a Bachelor's degree, has 2–3 years of experience, and thrives in a fast-paced, on-site environment, coordinating staff, budgets, and contracts while maintaining high client satisfaction.

Qualifications

• Bachelor's degree required.
• 2–3 years of experience.
• English language proficiency.

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Establish or implement policies and procedures for staff
• Plan and control budget and inventory
• Manage contracts for advertising or marketing strategies
• Hire, train and supervise staff
• Address customers' complaints or concerns

Skills

Client focus

Interpersonal skills

Team player

Education

Bachelor's degree

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• Bachelor's degree

EXPERIENCE

2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Establish or implement policies and procedures for staff
• Plan and control budget and inventory
• Manage contracts for advertising or marketing strategies
• Hire, train and supervise staff
• Address customers' complaints or concerns

ADDITIONAL INFORMATION

PERSONAL SUITABILITY

• Client focus
• Efficient interpersonal skills
• Team player