Claims Readiness & Deployment Consultant

Allstate Insurance Company; Markham; Remote; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Readiness and Deployment Consultant to facilitate smooth transitions during system deployments. This role involves assessing operational readiness, preparing stakeholders, and coordinating training to ensure effective adoption. The ideal candidate will possess strong change management skills and the ability to analyze data for readiness assessments. Join a company known for its commitment to employee growth and community impact, where your contributions will help shape the future of insurance services in Canada.

Benefits

Flexible Work Arrangements

Employee discounts on insurance

Good Office program reimbursement

Student Loan Payment Matching

Retirement Savings Program

Annual Wellness allowance

Personal reflection day

Tuition Reimbursement

Community giving opportunities

Qualifications

• 3+ years in Change Management and Leader Coaching.
• 2+ years in Learning and Development and Data Analysis.

Responsibilities

• Support claims managers in implementing initiatives for performance excellence.
• Conduct readiness assessments and deliver change management activities.

Skills

Change Management frameworks

Communication skills

Project management

Data analysis

Flexibility and troubleshooting

Team collaboration

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For more than 90 years, our innovative drive has kept us ahead of our customers’ evolving needs, from advocating for seat belts and air bags to leading in pricing sophistication, telematics, and device and identity protection.

Job Description

The Readiness and Deployment Consultant is responsible for ensuring smooth, efficient transitions during the deployment of new systems, software, or processes within the Claims operation. They assess operational readiness, prepare stakeholders, coordinate training, and manage the rollout of changes, helping to minimize disruptions and maximize adoption.

Who is Allstate:

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands” promise and has been named a Best Employer in Canada for nine consecutive years. We are committed to making a positive difference through charitable partnerships, employee giving, and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, we foster a culture where employees feel valued, experience personal growth, have career options, and truly enjoy their work.

Role Designation:

Remote

Benefits of Joining Allstate:

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (up to $400 back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer-matched contributions
• Annual Wellness allowance to support health and wellbeing
• Personal reflection day
• Tuition Reimbursement
• Opportunities to give back to the community

Accountabilities:

1. Support a team of claims managers to enable successful implementation of initiatives and achieve performance excellence.
2. Execute Manager Effectiveness program to ensure leaders are informed, prepared, trained, and confident in managing their teams.
3. Conduct readiness assessments evaluating capacity, stakeholder preparedness, and potential barriers to adoption.
4. Deliver change management activities and implement support tools and resources for smooth adoption.
5. Develop and execute deployment plans, timelines, and activities aligned with operational priorities.
6. Coordinate communication plans to inform leaders of changes, timelines, and expectations; oversee training material development and delivery.
7. Gather post-deployment feedback, assess success, and recommend improvements for future projects.

Qualifications:

• Change Management: 3+ Years
• Leader Coaching: 3+ Years
• Learning and Development: 2+ Years
• Data analysis and operational reporting: 2+ Years

Skills:

• Strong understanding of Change Management frameworks and best practices.
• Excellent communication and interpersonal skills.
• Strong project management abilities, including developing and tracking plans, timelines, and budgets.
• Ability to analyze data to assess readiness and identify opportunities.
• Flexibility to adjust plans and troubleshoot issues effectively.
• Ability to work well with diverse teams and promote a cooperative environment.

Allstate Canada Group has policies to accommodate workplace needs. If you require accommodations, please inform us, and we will work to meet your needs.

#LI-KA1

Joining our team is more than a job — it's an opportunity to develop your skills, challenge the status quo, and impact the future positively. We embrace connection and belonging, and our awards for inclusivity and diversity demonstrate our commitment to empowering everyone to lead, drive change, and give back.

Good Hands. Greater Together.