Claims Coordinator

Metro Inc.; Toronto; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

Metro Inc. is seeking a Claims Coordinator responsible for managing Workplace Safety and Insurance Board (WSIB) claims, ensuring compliance with regulations, and acting as a liaison for inquiries. This role offers flexible working hours, competitive benefits, and opportunities for professional development within a diverse work environment.

Benefits

Flexible working hours to promote work/life balance

Hybrid telework

Flexible group insurance plan from day one

Very competitive pension plan

Generous vacation policy

Weekly pay

Employee and family assistance program

Free parking

Professional development opportunities

Qualifications

• 1-3 years relevant work experience required.
• Knowledge of Workers Compensation and WSIB legislation necessary.

Responsibilities

• Responsible for daily administration of all WSIB claims.
• Acts as the first point of contact for claims inquiries.

Skills

General H.R. knowledge

Proficiency with Parklane systems

Intermediate knowledge of Microsoft Office

Education

College study (2 years) in a relevant field

Tools

SAP

Job description

Position Title: Claims Coordinator

Requisition ID: 42789

Career Group (ADSP): Administrative

Division: Human Resources (01000177)

Department: Human Resources

Work Location: METRO ON - 5559 DUNDAS STREET W (#A-DUND)

Province: Canada : Ontario

Position Type: Permanent

Joining Our Team Has Its Advantages

• Flexible working hours to promote work/life balance
• Hybrid telework
• Flexible group insurance plan from day one
• Very competitive pension plan
• Generous vacation policy
• Weekly pay
• Employee and family assistance program
• Free parking
• Professional development opportunities
• Several ED&I programs and initiatives
• EV charging stations
  
  

Summary

The Claims Coordinator is responsible for daily administration of all Workplace Safety and Insurance Board Claims (WSIB), including the data entering of all preliminary information regarding employee accidents into the Parklane system and responding to inquiries about claims. Represents the Company's interests through written correspondence to WSIB and gathers information regarding objections to claims.

Specific Responsibilities

• Reviews accident investigations, ensures all necessary information is present, follow-up with stores to obtain necessary information
• Ensures all necessary forms are completed in a timely manner and sent to WSIB
• Contacts the worker to set up immediate modified Return to Work programs
• Prepares correspondence to WSIB regarding worker's objection to immediate accommodation
• Writes letters to WSIB regarding objection or request for Second Injury and Enhancement Fund (SIEF)
• Acts as the first point of contact to respond to claims inquiries from all levels including store management, injured workers, HR staff and WSIB staff
• Completes WSIB requested employer reports
• Maintains contact with WSIB regarding letters of objection
• Responsible for submitting all hearing loss claims
  
  

Qualifications

• College study (2 years) in a relevant field
• 1-3 years relevant work experience
• General H.R. knowledge, especially Workers Compensation and WSIB legislation
• Proficiency with Parklane systems an asset
• Intermediate knowledge of Microsoft Office
• Knowledge of SAP
  
  

The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.

Please note that we will only contact those whose applications are selected.

We respectfully request that agencies do not contact us or send us unsolicited applications.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Retail

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