Claims advisor, P&C insurance

Desjardins; Montreal West; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading company in the insurance sector seeks a Claims Advisor to manage property and casualty claims. You will investigate, analyze, and negotiate claims while maintaining strong relationships with clients. The role requires analytical skills and interpersonal savvy, with a focus on client satisfaction and adherence to company standards. Competitive salary, flexible vacation, and a defined benefit pension plan are offered.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• Minimum of three years of relevant experience.
• Knowledge of French is required.

Responsibilities

• Conduct investigations and inspections to assess damage and estimate costs.
• Negotiate with all parties involved to ensure smooth claims processing.
• Settle claims in accordance with the organization’s standards.

Skills

Analytical Skills

Interpersonal Savvy

Decision Quality

Education

College diploma in a related field

Job description

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As a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle medium-complexity property insurance claims and low-complexity accident benefit and bodily injury claims. You investigate and approve claims. You solve problems using your analytical skills and discipline-specific knowledge. You draw on your sound decision-making to develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others. You assist members, clients and practitioners. Interpersonal savvy is therefore essential. More specifically, you will be required to:

1. Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts
2. Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria
3. Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms. Meet deadlines to ensure client satisfaction and avoid penalties
4. Negotiate with all parties involved to ensure smooth claims processing

What we offer

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment
• Benefits apply based on eligibility criteria.

What you bring to the table

• College diploma in a related field
• A minimum of three years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Additional Information

Decision quality, Interpersonal Savvy

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Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. We have zero tolerance for discrimination of any kind. Our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Details

Job Family: Member/client sales and service (FG)

Unposting Date: 2025-05-30

Additional Roles and Information

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