Cold Caller Representative

AGO Insurance Software Inc.; Nova Scotia; Remote; CAD 30,000 - 60,000; Part time

Job summary

AGO Insurance Software Inc. is seeking an outgoing Cold Caller for a remote role. This position involves cold calling, tracking contacts, and explaining products to prospects. Ideal candidates will have strong communication skills and a positive attitude, with a high school diploma and experience in sales or customer service preferred. The role is part-time, 20 hours per week, and offers a wage of up to $25/hr.

Qualifications

• 1-2 years experience in sales or customer service preferred.
• Ability to work under pressure both supervised and unsupervised.

Responsibilities

• Cold call P&C Insurance Carrier / MGA Administrator or Operations Manager.
• Track contact list and follow up with potential prospects.
• Meet goals set forth by the company.

Skills

Communication

Organization

Problem Solving

Accountability

Customer Relationship Management

Education

High school diploma or equivalent

Tools

CRM applications

Job description

A division of Harris, AGO Insurance Software, Inc., is seeking an outgoing Cold Caller who enjoys talking to people. You will need to have a positive attitude and be quick on your feet to respond to prospects appropriately. Good customer relationship management skills as well as persistence are key to your success. Good organizational skills for follow-up will be crucial. If you have an ambitious, positive, can-do attitude, outgoing spirit, and enjoy finding business solutions for others, then this can be a fulfilling job for you.

This remote role welcomes candidates anywhere in Canada and the US, with a preference for EST timezone. It is a 20-hour per week, 4 to 6-month contract with an opportunity to extend.

Typical duties and responsibilities

1. Cold call P&C Insurance Carrier / MGA Administrator or Operations Manager
2. Track your contact list provided by the company
3. Explain products and services to prospects
4. Keep track of potential prospects for follow-up or no longer want to be contacted
5. Hand off qualified prospects to the product manager
6. Meet your goals set forth by the company
7. Assist with organic growth of the prospect list

Education and experience

1. High school diploma or equivalent
2. Experience in sales, customer service, or a related field

Required skills and qualifications

1. Friendly, outgoing personality
2. Ability to deal with rejection
3. Excellent written and verbal communication skills
4. Computer and data entry skills
5. High level of personal accountability
6. Well organized
7. Dependable

Preferred qualifications

1. 1-2 years or more of experience as a cold caller, in sales, or other customer service jobs
2. The ability to problem solve and think both dynamically and critically
3. Ability to work under pressure both supervised and unsupervised
4. Working knowledge of CRM applications

Wage: Up to $25/hr

About Harris

Harris is a leading provider of mission-critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investments in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been driven through investments in our proprietary software and market expertise. We continue to grow through reinvestment in our people, products, and acquisitions.

About AGO Insurance

Since 1982, AGO has provided insurance carriers, MGAs, and MGUs with cost-effective, quality tools to process their business. AGO offers comprehensive and modular systems, supporting various lines of business including Workers' Compensation, Auto, Liability, Homeowners, Dwelling Fire, Commercial Package, Farmowners, Inland Marine, and Boatowners. Our systems are supported by experienced insurance software professionals dedicated to client success. All development, installation, training, and service are performed directly by AGO, ensuring seamless and easy business interactions.