Claims advisor, P&C insurance

Desjardins Group; Montreal; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a skilled property and casualty insurance claims advisor to manage complex claims and foster strong relationships with clients. In this pivotal role, you will leverage your analytical skills and decision-making abilities to investigate claims, negotiate settlements, and ensure compliance with organizational standards. You will be an essential part of a team that values interpersonal savvy and client satisfaction. With competitive compensation, a defined benefit pension plan, and generous vacation time, this opportunity is perfect for someone looking to make a significant impact in the insurance sector.

Benefits

Competitive salary and annual bonus

4 weeks of flexible vacation

Defined benefit pension plan

Group insurance including telemedicine

Reimbursement of health and wellness expenses

Qualifications

• 4+ years of relevant experience in property and casualty insurance.
• Strong analytical and decision-making skills are essential.

Responsibilities

• Conduct investigations to assess damage and estimate settlement amounts.
• Negotiate claims settlements and ensure smooth processing.

Skills

Analytical Skills

Decision Making

Interpersonal Skills

Education

College diploma in a related field

Job description

As a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle high-complexity property insurance claims and medium-complexity accident benefit and bodily injury claims. You investigate and approve claims. You solve problems using your analytical skills and extensive discipline-specific knowledge. You draw on your sound decision-making to develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others. You advise and assist clients, represent Desjardins and enter the organization into important agreements with clients. Interpersonal savvy is therefore essential. More specifically, you will be required to:

1. Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts.
2. Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria.
3. Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms. Meet deadlines to ensure client satisfaction and avoid penalties.
4. Negotiate with all parties involved to ensure smooth claims processing.

What we offer*

1. Competitive salary and annual bonus.
2. 4 weeks of flexible vacation starting in the first year.
3. Defined benefit pension plan that provides predictable, stable income throughout retirement.
4. Group insurance including telemedicine.
5. Reimbursement of health and wellness expenses and telework equipment.

*Benefits apply based on eligibility criteria.

What you bring to the table

1. College diploma in a related field.
2. A minimum of four years of relevant experience.
3. Please note that other combinations of qualifications and relevant experience may be considered.
4. Knowledge of French is required.

Decision quality, Interpersonal Savvy