Claims advisor, P&C insurance

Desjardins Group; Laval; On-site; CAD 50,000 - 90,000; Full time

Job summary

Une entreprise innovante recherche un conseiller en sinistres pour gérer des réclamations complexes en assurance. Dans ce rôle, vous serez responsable de l'analyse des demandes, de la négociation des règlements et de l'assistance aux clients tout en respectant les normes de qualité de l'organisation. Vous utiliserez vos compétences analytiques et décisionnelles pour résoudre des problèmes et établir des relations solides avec les clients. Avec un environnement de travail inclusif et des avantages compétitifs, cette opportunité vous permettra de contribuer à un service de qualité tout en développant vos compétences professionnelles.

Benefits

Salaire compétitif et prime annuelle

4 semaines de vacances flexibles

Régime de retraite à prestations définies

Assurance groupe incluant la télémédecine

Remboursement des dépenses de santé et de bien-être

Qualifications

• Minimum de quatre ans d'expérience pertinente dans le domaine des sinistres.
• Connaissance du français est requise.

Responsibilities

• Mener des enquêtes pour évaluer les dommages et déterminer les montants de règlement.
• Négocier avec toutes les parties impliquées pour un traitement fluide des sinistres.

Skills

Compétences analytiques

Négociation

Prise de décision

Compétences interpersonnelles

Education

Diplôme collégial dans un domaine connexe

Job description

As a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle high-complexity property insurance claims and medium-complexity accident benefit and bodily injury claims. You investigate and approve claims. You solve problems using your analytical skills and extensive discipline-specific knowledge. You draw on your sound decision-making to develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others. You advise and assist clients, represent Desjardins and enter the organization into important agreements with clients. Interpersonal savvy is therefore essential. More specifically, you will be required to:

1. Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts
2. Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria
3. Settle claims in accordance with the organization’s standards, policies and quality commitments as well as the contract terms. Meet deadlines to ensure client satisfaction and avoid penalties
4. Negotiate with all parties involved to ensure smooth claims processing.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• College diploma in a related field
• A minimum of four years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Member/client sales and service (FG)

Unposting Date

2025-04-25