Claims Adjuster Property

CAA Club Group; Vaughan; On-site; CAD 55,000 - 85,000; Full time

Job summary

CAA Club Group in Vaughan, Ontario seeks an experienced claims professional to conduct full investigations, evaluate losses and settle property damage claims. The role collaborates with appraisers, body shops, third party claimants, adjusters and vendors to assess liability and subrogation potential.

The ideal candidate has 1-5 years of claims handling plus 2-3 years of customer service, with excellent communication and organizational skills, and thrives in a fast-paced environment.

Qualifications

• 1-5 years claims handling experience with 2-3 years customer service experience
• Excellent written and spoken communication
• Excellent organizational skills
• Superior customer service and interpersonal skills
• Previous claims experience in property/auto is an asset
• Ability to work in a fast paced environment

Responsibilities

• Full investigation, evaluation, analysis, negotiation and settlement of property damage claims
• Conduct claim investigations with appraisers, body shops, third party claimants, adjusters and vendors
• Evaluate liability, salvage and subrogation exposure and potential
• Review losses to ensure files meet guideline criteria and determine proper kind of loss
• Maintain adequate reserves based on exposure and authority level

Skills

Excellent communication

Organizational skills

Customer service

Fast-paced environment

Property/auto claims

Education

Post-secondary education completion

Job description

About Us

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Our P&C Insurance Company offers a dynamic professional environment which strives to offer the ultimate customer experience. We share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for the customer.

Who We Are

Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!

At CCG, we are committed to delivering an exceptional Associate experience. We offer:

• Work-life harmony with access to an award-winning holistic wellness program
• Continuous learning through our robust corporate curriculum and education reimbursement program
• Incredible rewards, travel incentives, and product and service discounts
• Pay-for-performance and best-in-class recognition programs, and
• Competitive benefits that include a defined contribution plan, personal spending account, and so much more.

Position Details

What You Will Do

• Full investigation, evaluation, analysis, negotiation and settlement of property damage claims
• Conduct claim investigations, including coordinating, consulting, negotiating and collaborating with appraisers, body shops, third party claimants, adjusters and vendors
• Evaluate liability, salvage and subrogation exposure and potential
• Review and analyze losses to ensure files meet the guideline criteria and determine proper kind of loss
• Maintain adequate reserves based on exposure and authority level

Please note, salary range is not inclusive of total compensation. The expected salary range for this position will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. Candidates with salary expectations outside of the range are encouraged to apply.

Who You Are

Post-secondary education completion

• 1-5 years prior claims handling experience coupled with 2-3 years customer service experience
• Excellent communication skills both written and oral
• Excellent organizational skills
• Superior customer service and interpersonal skills
• Previous claims experience in property and/or auto inclusive of technical and coverage issues, management/resolution would be considered an asset.
• Ability to work in a fast paced environment.

Please note that we may use AI tools to help us through the recruitment process.

Our Commitment

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). CAA CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.