Claims Adjuster, Property

Gore Mutual Insurance; Vancouver; On-site; CAD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Claims Adjuster to join their dynamic team. In this hybrid role, you will be instrumental in helping clients navigate the complexities of property loss claims, ensuring a smooth and supportive experience during challenging times. With a focus on professional growth, you will benefit from mentorship while managing your own caseload of minor to moderate severity claims. This position offers the unique opportunity to work both remotely and in the office, fostering a flexible work-life balance. If you are organized, customer-oriented, and eager to make a difference, this role is perfect for you.

Qualifications

• Experience in property claims adjusting or property restoration.
• Strong desk organization and time management skills.

Responsibilities

• Investigate, evaluate, and settle property loss claims.
• Manage claim inquiries and vendor relationships.

Skills

Property Claims adjusting

Time management skills

Construction knowledge

Applied Structural Drying Principles

Customer service orientation

Education

Certification in Property Restoration

Tools

Microsoft Office Suite

Job description

Next Horizon is here. Fueled by investments in talent and technology, our bold strategy to transform is nearly complete.

At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.

Our path forward sharpens our focus on business performance, driven by leading technology, innovation and an agile, high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026, we’ll be uniting two well-established, financially strong, and trusted brands to become the strongest mutual insurer in Canada, ensuring Canadians have purpose-driven insurance options for generations to come. Come join us.

As a Claims Adjuster, Property, you will make a difference by helping others navigate through a difficult situation due to loss. Our Property Adjusters are responsible for the investigation, evaluation, negotiation, and settlement of minor to moderate severity property loss claims. With experienced mentors to learn from, you will have the opportunity to grow and develop your skills and knowledge within the Claims unit.

What will you do?

1. Investigate, evaluate, negotiate, and settle minor to moderate severity residential property losses.
2. Respond to claim inquiries, review estimates, and manage vendors.
3. Proactively manage your desk by adhering to deadlines, keeping clear notes, and maintaining timely and accurate reserves.

What will you need to succeed?

1. Property Claims adjusting, or equivalent Property Restoration experience.
2. Superior desk organization and time management skills.
3. Construction and/or building material knowledge.
4. An understanding of, or certification in, Applied Structural Drying Principles.
5. Ability to work well under pressure with minimal supervision.
6. Proficiency with Microsoft Office Suite programs.
7. Customer service oriented.

Permanent, Full-Time

Hybrid: This is a hybrid role that includes the flexibility to work remotely and in-office; presence in our Vancouver office is expected twice a week (Wednesdays & Thursdays).