Claims Adjuster, Property

Gore Mutual Insurance; Vancouver; Hybrid; CAD 53,000 - 89,000; Full time

Job summary

An established industry player is seeking a dedicated Claims Adjuster to join their team in Vancouver. In this pivotal role, you will help clients navigate the complexities of property loss claims, ensuring a smooth and supportive experience during challenging times. With a focus on professional development, you will have the chance to enhance your skills while working alongside experienced mentors. This hybrid position offers a balance of remote work and in-office collaboration, allowing you to thrive in a dynamic environment. If you are passionate about making a difference and have a strong background in property claims, this opportunity is perfect for you.

Qualifications

• Experience in Property Claims adjusting or Property Restoration.
• Strong organization and time management skills.

Responsibilities

• Investigate, evaluate, negotiate, and settle property loss claims.
• Manage claim inquiries and vendor relations.

Skills

Property Claims adjusting

Desk organization

Time management

Construction knowledge

Applied Structural Drying Principles

Microsoft Office Suite proficiency

Customer service orientation

Tools

Microsoft Office Suite

Job description

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Next Horizon is here. Fueled by investments in talent and technology, our bold strategy to transform is nearly complete.

At Gore Mutual, we’ve always set ourselves apart as a modern mutual that does good. Now, we’re proudly building on that legacy to transform our company—and our industry—for the better.

Our path forward sharpens our focus on business performance, driven by leading technology, innovation and an agile, high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026, we’ll be uniting two well-established, financially strong, and trusted brands to become the strongest mutual insurer in Canada, ensuring Canadians have purpose-driven insurance options for generations to come. Come join us.

As a Claims Adjuster, Property, you will make a difference by helping others navigate through a difficult situation due to loss. Our Property Adjusters are responsible for the investigation, evaluation, negotiation, and settlement of minor to moderate severity property loss claims. With experienced mentors to learn from, you will have the opportunity to grow and develop your skills and knowledge within the Claims unit.

What will you do?

• Investigate, evaluate, negotiate, and settle minor to moderate severity residential property losses.
• Respond to claim inquiries, review estimates, and manage vendors.
• Proactively manage your desk by adhering to deadlines, keeping clear notes, and maintaining timely and accurate reserves.
• Engage in proactive professional development.

What will you need to succeed?

• Property Claims adjusting, or equivalent Property Restoration experience.
• Superior desk organization and time management skills.
• Construction and/or building material knowledge.
• An understanding of, or certification in, Applied Structural Drying Principles.
• Ability to work well under pressure with minimal supervision.
• Proficiency with Microsoft Office Suite programs.
• Customer service orientation.

Position Details:

• Permanent, Full-Time
• Hybrid role with remote work and in-office presence expected twice a week (Wednesdays & Thursdays) in Vancouver.
• Salary Range: $53,500 to $88,500.

Gore Mutual Insurance is committed to providing accommodations for people with disabilities during all phases of the recruiting process. If you require accommodation because of a disability, we will work with you to meet your needs. If you are selected for an interview and require accommodation, please advise the HR representative.