Claims Adjuster I, Property

Intact; Mississauga; Hybrid; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a passionate Claims Adjuster I to join their dynamic team. In this role, you will be instrumental in helping customers navigate the complexities of property claims, providing empathetic support during challenging times. You will leverage your communication skills to assess claims, negotiate settlements, and ensure a superior customer experience. With a strong focus on professional growth, this position offers numerous opportunities to advance your career in a supportive environment that values employee development and well-being. Join a team that empowers you to make a real difference in people's lives.

Benefits

Employee Share Purchase Plan

Flexible Work Arrangements

Annual Wellness Account

Access to Virtual Healthcare

Possibility to Purchase Extra Days Off

Qualifications

• 1-2 years of property claims experience preferred.
• Willing to pursue Chartered Insurance Professional (CIP) designation.

Responsibilities

• Provide superior customer service during the claims process.
• Assess and analyze policy wordings and damage for coverage.
• Investigate property claims through communication with customers.

Skills

Customer Service

Communication Skills

Problem Solving

Technology Aptitude

Education

College Diploma or University Degree

Job description

Join to apply for the Claims Adjuster I, Property role at Intact

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Join to apply for the Claims Adjuster I, Property role at Intact

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

We’re looking for a Property Claims Adjuster to join our growing team!

As a Claims Adjuster I, Property, you’ll be at the heart of what we do best: helping people. You’ll work alongside a passionate and diverse team of adjusters who are experts in helping customers get back on track after a loss.

People will count on you to effectively communicate and settle property claims both online and over the phone. You will help our customers through difficult times, demonstrating empathy and strong listening skills as you investigate a wide variety of claims through to completion. You will be responsible for helping our customers using a variety of different technological tools in order to provide expedient and efficient service. Plus, we have multiple different roles within Claims, and that means tons of opportunity for you to grow your career in ways that are meaningful for you.

Here Are a Few Ways You'll Make a Difference

• Provide a superior quality of customer service to external and internal customers, through proactive contact with the customer during the claims process.
• Assess and analyze policy wordings and damage to determine appropriate coverage.
• Investigate property claims in a timely manner through communication with the customer, vendors, experts, adjusters and any other related parties
• Negotiate with customers, third parties and insurers to settle claims, within your established authority scope.
• Provide phone queue support to complete new claims intake and handle inquiry calls.
• Stay in the know about current insurance products and trends in appraisal and investigation techniques and services.
  
  

Your Skills

• A college diploma or a university degree is preferred
• 1-2 years of property claims experience preferred
• Demonstrates a passion for customer service with strong written and verbal communication skills
• Self-motivated and goal oriented, capable of working in a fast paced and changing environment
• Demonstrates strong problem solving and priority management skills
• Strong aptitude for technology with excellent computer skills
• On-going commitment to self-development
• Willing to pursue your Chartered Insurance Professional (CIP) designation
  
  

This role is eligible for employee referral bonus. #myReferrals1000

What We Offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working Here Means You'll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
  
  

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management, Finance, and Customer Service

• Industries

  Insurance, Financial Services, and Software Development

Referrals increase your chances of interviewing at Intact by 2x

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