Claims Adjuster

Charger Logistics Inc; Brampton; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Healthcare Benefit Package

Career Growth

Job summary

Charger Logistics Inc. in Brampton is seeking a claims adjuster to evaluate and adjudicate complex trucking-related claims, both bodily injury and property damage, while ensuring regulatory compliance.

The role involves investigating and resolving issues, preparing detailed summaries for reporting and negotiating with insurers, claimants, and third parties. On-call duties and confidentiality are required in crisis situations.

Qualifications

• Post-secondary education in an Insurance program or related program.
• 2+ years of experience in trucking, claims or safety and compliance preferred.
• Experience with commercial lines and transportation liability.
• Advanced knowledge of Microsoft Outlook and Excel.
• Strong multi-tasking, time-management, customer service, and organizational skills.
• Ability to maintain confidentiality and stay calm in crisis situations.

Responsibilities

• Evaluate and adjudicate complex claims, including those in litigation, ensuring regulatory compliance.
• Oversee investigation, evaluation, and resolution of bodily injury and property claims for company vehicles.
• Prepare detailed file summaries for internal reporting, large loss assessments and reinsurance purposes.
• Negotiate with insurance adjusters, claimants and third parties.
• Maintain and update claim files, reporting and on-call duties as required.

Skills

Multi-tasking

Time management

Customer service

Organizational skills

Education

Insurance program education

Tools

Microsoft Outlook

Excel

Job description

As a world class asset-based carrier, Charger Logistics specializes in delivering assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual idea and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our Brampton office.

Responsibilities:

• Evaluate and adjudicate complex claims, including those in litigation, ensuring compliance with all legal and regulatory requirements.
• Oversee the investigation, evaluation, and resolution of bodily injury claims involving company vehicles or drivers.
• Prepare detailed file summaries for internal reporting, large loss assessments, and reinsurance purposes, ensuring all pertinent information is accurately documented.
• Ensure all bodily injury claims are handled in accordance with industry best practices and company policies.
• Adjust physical damage claims including unreported damage claims.
• Negotiates directly with insurance company adjusters, claimants, and third-party claimant representatives upon receipt of critical information.
• Discuss accidents, damage, preventability and processes with commercial vehicle operators. Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims.
• Discuss accidents, damage, preventability and processes with commercial vehicle operators.
• Maintain files for litigation, subrogation, physical damage, liability and workers compensation claims.
• Reporting of claims and accidents as necessary.
• Be available on-call for nights and weekends for serious accidents and other duties as necessary.
• Selects, directs and manages vendor relationships including towing companies, body shops, garage and parking/storage yards to get accurate costs as needed in settlement of claims
• Updating and posting payments for repairs.
• Order police reports, Set-up new claim files, confirmation of loss to insurer & broker
• Communicate with the Claims team as well as the Safety/Compliance team (and others as necessary) on any relevant items

Requirements

• Post-secondary education in an Insurance program or related program.
• 2+ years of experience in trucking, claims or safety and compliance is preferred.
• Experience with commercial lines and transportation liability
• Advanced knowledge of Microsoft Outlook and Excel
• Strong multi-tasking, time-management, customer service, and organizational skills
• Ability to maintain a high level of confidentiality
• Ability to stay calm in crisis situations

Benefits

• Competitive Salary
• Healthcare Benefit Package
• Career Growth