Christmas Kettle Worker - Temporary

The Salvation Army Canada and Bermuda Territory; Vancouver; On-site; CAD 25,000 - 29,000; Part time

Job summary

The Salvation Army Canada and Bermuda Territory is seeking a part-time Christmas Kettle Attendant in Vancouver to support the holiday fundraising drive. You will stand in malls or store entrances, collect donations, and ensure the security of tips and cash while providing a friendly, informative presence to donors.

Requires a high school diploma or equivalent; related experience is a plus. The role offers flexible weekend shifts, potential for additional hours during peak periods, and a warm

Qualifications

• Completed high school or equivalent.
• Related experience is an asset.

Responsibilities

• Staff the kettle during shifts, ensure security of donations.
• Answer questions from donors about TSA programs.
• Represent The Salvation Army with a professional appearance.
• Operate Tip Tap equipment and handle cash/cheques securely.
• Follow policies and safety guidelines at all times.

Skills

Interpersonal skills

Reliability

Communication

Customer service

Work with minimal supervision

Education

High School or equivalent

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary

The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to others.

Hours of Work

• 20 hrs/wk.
• Tuesday to Saturday

Accountabilities

Incumbent may perform all, some, or similar range of duties as below.

• Remain at the Kettle for the full shift (until relieved), ensuring security of donations received and security and proper use of Tip Tap equipment.
• Respond to questions/queries from potential donors regarding SA ministries and programs.
• Present a positive image (well-groomed/dressed) and represent TSA well while on duty.
• Work with minimal supervision.
• Must comply with all Salvation Army policies, procedures, and associated legislation.
• Treat the property of The Salvation Army with due care and caution.
• Perform other job-related duties as assigned.

FINANCIAL AND MATERIALS MANAGEMENT

• Collect cash and cheque donations into kettle and Tip Tap donations, ensuring all are done securely.

Working Conditions

• This is a temporary part time position based on no standard weekly hours of work; there will be up to 20 hours per week of work.
• Must be willing and able to work shifts that may include days, afternoons, evenings, weekend shifts, and split shifts, Monday through Saturday. Applicable shifts (longer than 4 hours) include a ½ hour unpaid meal break.
• Flexibility in scheduling may be required, as the hours may increase as per the Christmas Kettle Campaign operational requirements.
• Required to wear appropriate Salvation Army identification.
• Local travel may be associated with this position.
• Work environment is typically in malls/stores or in entrances/outdoors.
• Standing for long periods will be required and exposure to cold weather.

Education, Qualifications and Certifications

• Completed High School or equivalent
• Related experience is an asset

Skills and Capabilities

• Excellent interpersonal skills, integrity, and adaptability.
• Ability to work with minimal supervision.
• Ability to communicate effectively with Kettle Coordinator and Kettle Drivers.
• Reliable transportation to kettle location.
• Able to lift 9 to 12 kgs (20 – 25 lbs.).
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
• Honest, courteous, and punctual; represent the organization in a positive, professional, and engaging manner.
• Strong customer service skills; enjoy liaising and working with people of all ages and abilities.
• Willingness to be flexible and work well under pressure with daily timelines and changing priorities.
• Ability to maintain strict confidentiality in the handling of donors, volunteer, and organizational information.
• Treat the property of The Salvation Army with due care and caution.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation

The target hiring range for this position is $18.25 to $21.74 with a maximum of $25.23.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.