Christmas Kettle Worker

TSA The Salvation Army TSA; Longueuil; On-site; CAD 23,000 - 31,000; Full time

Job summary

The Salvation Army is hiring for a seasonal fixed‑term kettle campaign role in a mall environment. You will stand for long periods, assist donors, and maintain security of donations while representing TSA with a professional image.

This 40‑hour work week requires flexibility, strong customer service, and a commitment to TSA's mission. Prior money handling experience is an asset, and safety policies must be followed.

Qualifications

• Willingness to support The Salvation Army mission and duties.
• Compliance with OH&S Act and safety policies.
• Alternative education/experience may be considered.

Responsibilities

• Remain at the kettle for the full shift and ensure donations are secure.
• Answer donor questions about TSA ministries and programs.
• Present a professional image and represent TSA positively.
• Work with minimal supervision and follow policies.
• Handle donations with care and maintain security.

Skills

Team player

Communication

Interpersonal skills

Customer service

Confidentiality

Flexibility under pressure

Physical ability

Education

High school education

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

POSITION PURPOSE SUMMARY

The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to other.

ACCOUNTABILITIES

• Remain at the Kettle for the full shift (until relieved), ensuring security of donations received.
• Respond to questions/queries from potential donors regarding SA ministries and programs.
• Present a positive image (well-groomed/dressed) and represent TSA well while on duty.
• Work with minimal supervision.
• Must comply with all Salvation Army policies, procedures, and associated legislation.
• Treat the property of The Salvation Army with due care and caution.
• Performs other work-related duties as assigned.

CRITICAL RELATIONSHIP MANAGEMENT

• Internal: TSA staff members, Kettle campaign team
• External: Community members

MANAGERIAL/TECHNICAL RESPONSIBILITIES

• Reports directly to the Corps Officer
• Direct reports: none.

FINANCIAL AND MATERIAL MANAGEMENT

• Collect donations and petite cash and ensure donations are always kept secure.

WORKING CONDITIONS

• This is a seasonal fixed term position, 40 hours/week.
• Work environment is typically in malls/stores
• Standing for long periods will be required and exposure to cold weather

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.
• Alternative combination of education and Experience may be considered.

EDUCATION, QUALIFICATIONS AND CERTIFICATIONS

• Some high school coursework, completion of high school is an asset

EXPERIENCE

• Up to one year of related experience or working in customer service
• Money handling experience is an asset
• Related experience is an asset

SKILLS AND CAPABILITIES

• Enthusiastic Team Player with excellent communication and interpersonal skills
• Able to lift 9 to 12 kgs (20 - 25 lbs)
• Strong customer service skills; enjoy liaising and working with people of all ages and abilities
• Willingness to be flexible and work well under pressure with daily timelines and changing priorities
• Ability to maintain strict confidentiality in the handling of donor, volunteer, and organizational information
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion.

COMPENSATION

The target hiring range for this position is $16.60 to $19.62 with a maximum of $22.64. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.