Christmas Kettle Worker

The Salvation Army; Longueuil; On-site; CAD 23,000 - 27,000; Full time

Job summary

The Salvation Army in Canada is seeking a Seasonal kettle campaign worker to help raise donations and engage donors in mall environments. You will securely handle cash and petite cash, answer questions about programs, and present a friendly, professional image on duty.

The role requires some high school coursework, up to one year of customer service experience, and the ability to lift light weights. The position is 40 hours per week during the season, with accommodations available upon request.

Qualifications

• Enthusiastic team player with excellent communication and interpersonal skills.
• Able to lift 9 to 12 kg (20–25 lbs).
• Strong customer service skills; liaising with people of all ages and abilities.
• Willingness to be flexible and work under daily timelines and changing priorities.
• Ability to maintain confidentiality of donor and organizational information.

Responsibilities

• Remain at the Kettle for the full shift and ensure security of donations received.
• Answer questions about Salvation Army ministries and programs.
• Present a positive image and represent TSA well on duty.
• Work with minimal supervision and follow policies and procedures.
• Comply with OH&S Regulations and Salvation Army health and safety policies.
• Assist with other duties as assigned.

Skills

Team player

Excellent communication

Customer service

Confidentiality

Flexibility

Physical stamina

Education

High school coursework

Job description

Who We AreFor more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.Mission StatementThe Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.Job Description:POSITION PURPOSE SUMMARY:The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to other.ACCOUNTABILITIES:The incumbent may perform all, some, or similar range of duties.• Remain at the Kettle for the full shift (until relieved), ensuring security of donations received.• Respond to questions/queries from potential donors regarding SA ministries and programs.• Present a positive image (well-groomed/dressed) and represent TSA well while on duty.• Work with minimal supervision.• Must comply with all Salvation Army policies, procedures, and associated legislation.• Treat the property of The Salvation Army with due care and caution.• Performs other work-related duties as assigned.CRITICAL RELATIONSHIP MANAGEMENT:• Internal: TSA staff members, Kettle campaign team• External: Community membersMANAGERIAL/TECHNICAL RESPONSIBILITIES:• Reports directly to the Corps Officer• Direct reports: none.FINANCIAL AND MATERIAL MANAGEMENT:• Collect donations and petite cash and ensure donations are always kept secure.WORKING CONDITIONS:• This is a seasonal fixed term position, 40 hours/week.• Work environment is typically in malls/stores• Standing for long periods will be required and exposure to cold weatherEDUCATION, EXPERIENCE AND QUALIFICATIONS:• Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.• Alternative combination of education and Experience may be considered.Education, Qualifications and Certifications:• Some high school coursework, completion of high school is an assetExperience:• Up to one year of related experience or working in customer service• Money handling experience is an asset• Related experience is an assetSkills and Capabilities• Enthusiastic Team Player with excellent communication and interpersonal skills• Able to lift 9 to 12 kgs (20 – 25 lbs)• Strong customer service skills; enjoy liaising and working with people of all ages and abilities• Willingness to be flexible and work well under pressure with daily timelines and changing priorities• Ability to maintain strict confidentiality in the handling of donor, volunteer, and organizational information• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion.Compensation:The target hiring range for this position is $16.60 to $19.62 with a maximum of $22.64.Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.