Christmas Kettle Bell Ringer

salvationarmyca; Kitchener; On-site; CAD 24,000 - 35,000; Full time

Job summary

The Salvation Army is seeking a friendly and reliable individual to staff Christmas kettle shifts in mall environments. You will engage with donors, answer questions about programs, and help ensure donations are secure while maintaining a professional image.

Flexibility with days and weekends is required; must be able to stand for long periods and lift light loads. Prior customer service experience is preferred, and transportation to kettle locations is essential.

Qualifications

• Completed High School or equivalent.
• Related experience is an asset.
• Excellent interpersonal skills and customer service ability.
• Ability to lift 20-25 lbs and stand for long periods.

Responsibilities

• Remain at the Kettle for the full shift, ensuring security of donations received.
• Respond to questions/queries from potential donors regarding SA ministries and programs.
• Present a positive image and represent TSA well while on duty.
• Work with minimal supervision.
• Must comply with all Salvation Army policies, procedures, and related legislation.
• T Treat the property of The Salvation Army with due care and caution.

Skills

Interpersonal skills

Customer service

Reliability

Lift 20-25 lbs

Punctual

Education

High School diploma or equivalent

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Position Purpose summary: The Salvation Army Christmas Kettle Campaign is part of a century old tradition to contribute towards building strong communities by helping TSA to give hope to others. Serve as a positive ambassador for The Salvation Army by monitoring a Christmas Kettle while engaging with donors, answering questions about programs and services, and ensuring the security of donations during assigned kettle shifts.

Accountabilities

Incumbent may perform all, some, or similar range of duties as below.

• Remain at the Kettle for the full shift (until relieved), ensuring security of donations received.
• Respond to questions/queries from potential donors regarding SA ministries and programs.
• Present a positive image (well-groomed/dressed) and represent TSA well while on duty.
• Work with minimal supervision.
• Must comply with all Salvation Army policies, procedures, and associated legislation.
• Treat the property of The Salvation Army with due care and caution.
• Perform other job-related duties as assigned.

MANAGERIAL RESPONSIBILITY:

Reports directly to Director, Family Care Centre .

Direct reports: n/a.

FINANCIAL AND MATERIALS MANAGEMENT:

• - Collect donations and petty cash and ensure donations are always kept secure.

Working Conditions:

Must be willing and able to work shifts that may include days, afternoons, evenings, weekend shifts, and split shifts, Monday through Saturday. Applicable shifts include a ½ hour unpaid meal break.

Flexibility in scheduling is required, as the hours may increase as per the Christmas Kettle Campaign operational requirements.

Required to wear appropriate Salvation Army identification.

Local travel may be associated with this position.

Work environment is typically in malls/stores

Standing for long periods will be required and exposure to cold weather.

Education, Qualifications and Certifications:

• Completed High School or equivalent
• Related experience is an asset

Skills and Capabilities:

• Excellent interpersonal skills, integrity, and adaptability.
• Ability to work with minimal supervision.
• Reliable transportation to kettle location.
• Able to lift 9 to 12 kgs (20 - 25 lbs).
• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army's health and safety policies and procedures.
• Honest, courteous, and punctual; represent the organization in a positive, professional, and engaging manner.
• Strong customer service skills; enjoy liaising and working with people of all ages and abilities.
• Willingness to be flexible and work well under pressure with daily timelines and changing priorities.
• Ability to maintain strict confidentiality in the handling of donors, volunteer, and organizational information.
• Treat the property of The Salvation Army with due care and caution.
• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Compensation:

The target hiring range for this position is $17.60 to $21.03 with a maximum of $25.23. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.