Chocolate Boutique Store Manager - Vancouver

Lindt & Sprüngli USA; Vancouver; On-site; CAD 56,000 - 70,000; Full time

Benefits offered by this job

Health and Dental Plan

Retirement Savings Plan

Employee Assistance Program

Corporate Gym Discount Rates

Wellness Program

Chocolate!

Job summary

Lindt & Sprüngli USA is seeking an enthusiastic Retail Store Manager for our Vancouver Exchange Tower store. The role requires strong communication, a passion for sales and merchandising, and the ability to lead daily store operations.

You will recruit and supervise Sales Associates, train staff, maintain merchandising standards, manage inventory, and ensure exceptional customer service while maximizing store profitability. A rewarding career with Lindt awaits in premium chocolate markets.

Qualifications

• Retail management experience (2–5 years).
• Strong communication and customer service abilities.
• Sales-driven with ability to develop and build business.
• Attention to time management and organizational skills.
• Experience in merchandising or presentation roles.

Responsibilities

• Oversee daily operations of Lindt Retail Boutique.
• Drive corporate sales and achieve store targets.
• Maintain exemplary customer service standards.
• Monitor sales, labor, and profitability daily.
• Recruit, interview, and hire Sales Associates.
• Supervise staff to maximize service and sales.
• Provide product training and knowledge.
• Manage inventory, ordering, and loss prevention.
• Process cash, reports, payroll, and store admin.
• Support performance reviews and staff development.
• Maintain merchandising to company standards.
• Ensure cleanliness and product safety.

Skills

Excellent customer service skills

Sales oriented

Good time management

Strong communication abilities

Merchandising/presentation experience

Customer service excellence

Sales skills

Passion for chocolate

Education

Post secondary education preferred

Job description

Lindt & Sprüngli USA is seeking an enthusiastic Retail Store Manager for our Vancouver Exchange Tower store. The role requires strong communication, a passion for sales and merchandising, and the ability to lead daily store operations.

You will recruit and supervise Sales Associates, train staff, maintain merchandising standards, manage inventory, and ensure exceptional customer service while maximizing store profitability. A rewarding career with Lindt awaits in premium chocolate markets.