Chief Surgical Operations & Performance Lead

Lacroix Médecine Privée; Quebec; On-site; CAD 150,000 - 180,000; Full time

Benefits offered by this job

Vacation time

Pension plan

Health account

Annual gift card

Training and professional development

Cell phone allowance

Travel expense reimbursement

Job summary

Lacroix Medical Group seeks a Director of Surgical Operations to oversee the private surgical facilities in Quebec City and Laval. The role combines strategic leadership with hands-on management of the patient and surgical journey, coordinating surgeons, anesthesiologists, managers, and nursing staff.

Reporting to the President and CEO, you will drive operational excellence, ensure patient safety, maintain accreditation readiness, and optimize financial and clinical performance across sites.

Qualifications

• Experience managing surgical activities, ideally in operating room or private clinics.
• Strong leadership of multidisciplinary clinical and administrative teams.
• Excellent understanding of the complete surgical pathway from pre-operative to post-operative care.
• Proven ability to balance clinical excellence with financial performance and operational metrics.

Responsibilities

• Oversee daily management and operational performance of surgical centers in Quebec City and Laval.
• Maximize operating room occupancy and optimize schedules, equipment, and infrastructure.
• Lead staffing planning based on volumes and needs; monitor KPIs (volumes, occupancy, cancellations, productivity, costs, quality, satisfaction).
• Ensure adherence to budgets and evaluate ROI of platforms and equipment; lead Accreditation Canada readiness.

Skills

Leadership

Operations management

Healthcare administration

Quality improvement

Budget management

Education

Bachelor of Science in Nursing

University degree in health administration

Job description

Lacroix Medical Group seeks a Director of Surgical Operations to oversee the private surgical facilities in Quebec City and Laval. The role combines strategic leadership with hands-on management of the patient and surgical journey, coordinating surgeons, anesthesiologists, managers, and nursing staff.

Reporting to the President and CEO, you will drive operational excellence, ensure patient safety, maintain accreditation readiness, and optimize financial and clinical performance across sites.