Director of Surgical Operations

Lacroix Médecine Privée; Quebec; On-site; CAD 150,000 - 180,000; Full time

Benefits offered by this job

Vacation time

Pension plan

Health account

Annual gift card

Training and professional development

Cell phone allowance

Travel expense reimbursement

Job summary

Lacroix Medical Group seeks a Director of Surgical Operations to oversee the private surgical facilities in Quebec City and Laval. The role combines strategic leadership with hands-on management of the patient and surgical journey, coordinating surgeons, anesthesiologists, managers, and nursing staff.

Reporting to the President and CEO, you will drive operational excellence, ensure patient safety, maintain accreditation readiness, and optimize financial and clinical performance across sites.

Qualifications

• Experience managing surgical activities, ideally in operating room or private clinics.
• Strong leadership of multidisciplinary clinical and administrative teams.
• Excellent understanding of the complete surgical pathway from pre-operative to post-operative care.
• Proven ability to balance clinical excellence with financial performance and operational metrics.

Responsibilities

• Oversee daily management and operational performance of surgical centers in Quebec City and Laval.
• Maximize operating room occupancy and optimize schedules, equipment, and infrastructure.
• Lead staffing planning based on volumes and needs; monitor KPIs (volumes, occupancy, cancellations, productivity, costs, quality, satisfaction).
• Ensure adherence to budgets and evaluate ROI of platforms and equipment; lead Accreditation Canada readiness.

Skills

Leadership

Operations management

Healthcare administration

Quality improvement

Budget management

Education

Bachelor of Science in Nursing

University degree in health administration

Job description

About The Lacroix Medical Group

A leader in private medicine in Quebec, the Lacroix Medical Group comprises three rapidly growing divisions:

• Medical Clinics
• Operating Rooms
• Biomedical Laboratory

The organization has experienced strong and sustained growth since its founding in 2009 and currently employs nearly 350 people. As part of its strategic plan, the Group aims to accelerate its national and international development. Do you want to put your expertise to work for a rapidly growing private organization where clinical excellence, patient experience, and operational performance go hand in hand? Lacroix Private Medicine is seeking a Director of Surgical Operations to oversee the daily management, performance, and operational excellence of its surgical facilities in Quebec City and Laval.

OUR MISSION To be the benchmark in private healthcare. OUR VALUES Passion | Respect | Integrity | Commitment | Innovation

The Mandate

Are you a recognized field leader known for your positive influence, operational rigor, and ability to mobilize teams in complex surgical environments?

Reporting directly to the President and CEO, you will hold a decidedly operational and hands-on leadership role.

With a strong presence in both of our facilities, you will work closely with surgeons, anesthesiologists, managers, and the nursing and administrative teams.

You will be responsible for coordinating and optimizing the entire patient and surgical journey, from pre-operative preparation to post-operative follow-up, including the operating room, recovery room, post-operative rehabilitation unit, continuity of care, and, when required, medical inpatient care.

Your Main Responsibilities

• Ensure daily management and operational performance surgical centers in Quebec City and Laval;
• Maximize the use of operating rooms, technical platforms, equipment, and infrastructure to maintain optimal occupancy rates, twelve months a year;
• Collaborate closely with surgeons and teams to optimize schedules and increase surgical volumes;
• Motivate teams around high objectives for quality, productivity, performance, and patient experience;
• Ensure optimal staffing planning based on volumes and operational needs;
• Rigorously monitor key performance indicators: volumes, room occupancy, cancellations, productivity, costs, quality, and satisfaction;
• Ensure adherence to budgets and pay particular attention to the return on investment of technical platforms, equipment, and infrastructure;
• Act as the operational lead for maintaining standards Accreditation Canada and ensure ongoing preparation for visits and renewals;
• Maintain the highest standards of clinical quality, patient safety, infection prevention, and compliance;
• Maintain a visible and accessible presence with the teams and develop strong, confident professional relationships with surgeons and the entire medical, paramedical, and administrative team.

The Profile We Are Looking For

• Relevant university degree in health administration, health services management, or a related field (required);
• A Bachelor of Science in Nursing or equivalent is required (required);
• Significant experience in managing surgical activities, ideally acquired in an operating room or hospital setting (required);
• Excellent understanding of the complete surgical pathway, from pre-operative onward postoperative care;
• Experience managing multidisciplinary clinical and administrative teams (required);
• Strong interpersonal leadership and excellent ability to work directly with physicians and surgeons;
• Practical knowledge of Accreditation Canada processes or other recognized quality improvement programs;
• Strong focus on results, productivity, optimal capacity utilization, and financial performance (required);
• Demonstrated ability to combine clinical excellence with business performance;
• High availability and excellent mobility between Quebec City and Laval (required); Experience in the private healthcare sector or in an environment where operational and financial performance is directly measured is an asset. Important.

Compensation And Benefits

• Annual salary of $150,000 to $180,000, depending on experience;
• Paid vacation weeks and personal days;
• Pension plan with employer contribution;
• Annual health account;
• Annual and cumulative Lacroix gift card;
• Training and professional development;
• Cell phone allowance;
• Travel expense reimbursement.

Primary work location: Quebec City, with regular travel to Laval.

Does this sound like you?

If you are a leader who enjoys being close to people Teams, surgeons, and operations driven by results and who believe that exceptional performance must always be accompanied by exemplary quality of care, we would like to meet you.