Chief Operating Officer

YWCA Halifax; Halifax Regional Municipality; On-site; CAD 80,000 - 120,000; Full time

Job summary

YWCA Halifax is seeking a Chief Operating Officer who will oversee internal operations and ensure alignment with the organization’s mission. The ideal candidate will lead key departments, enhance operational efficiency, and foster a culture of accountability and continuous improvement. This role requires strong leadership skills, a commitment to equity, and experience in strategic management within a mission-driven organization.

Qualifications

• Proven experience in a senior operational leadership role in non-profits.
• Demonstrated ability to lead diverse teams.
• Experience with financial management, budgeting, and forecasting.

Responsibilities

• Oversee day-to-day operations and ensure effective program delivery.
• Lead strategic implementation and improve internal processes.
• Develop and monitor key performance indicators for organizational performance.

Skills

Strategic thinking

Problem-solving

Excellent communication

Interpersonal skills

Organizational abilities

Financial management

Commitment to equity and inclusion

Education

Bachelor's degree in Business Administration

Master's degree (preferred)

Job description

Deadline : Interviews will be conducted on a rolling basis until the position is filled. Applicants are strongly encouraged to apply immediately.

YWCA Halifax is governed by, led by, employs, and serves a diverse community of women, girls, and gender diverse people and their communities and families. We are serious about prioritizing the applications of candidates from equity deserving groups. Simply put, we know that embodied experiences of marginalization are a form of expertise that strengthen the YWCA’s ability to serve our community. This position is open to all qualified candidates but we are being up front about how we will consider applications.

YWCA Halifax is a progressive, multi-service, not-for-profit organization dedicated to gender justice and serving participants at critical turning points in their lives. We work to transform lives by providing a continuum of services and programs that drive lasting positive change. Our four program focus areas include : promoting the health, wellness, and leadership; advancing economic and housing security; delivering quality, accessible, early learning, and childcare; and working to end violence against women, girls and gender diverse individuals.

We strive to change the underlying issues that are root causes of inequality, violence, poverty, and homelessness. To this end, we are a strong voice on important issues and work at the systemic level and to address policy, practice, and community change.

Why work for the YWCA

Staff at YWCA Halifax enjoy a supportive and dynamic team environment, a commitment to staff growth, a connection to the national and international YWCA movements, learning from colleagues in a multiservice agency, and a strong shared vision.

Why YOU should apply

Even if you don’t have all the requirements listed in this position, you may be the right candidate. If you are a natural leader with a strong attention to detail and a passion for social justice and gender justice, we want to hear from you. Take a chance and apply. Tell us how you can make a difference through your YWCA.

Job Summary :

The Chief Operating Officer (COO) will oversee the internal operations of YWCA Halifax, ensuring that programs, services, and resources are managed efficiently and align with the organization’s mission and strategic objectives.

Reporting directly to the CEO, the COO will lead and manage key departments, including Programs, Finance, Human Resources, Facilities, and IT, to optimize operational performance. The ideal candidate is a strategic thinker, a skilled manager, and an expert in process implementation who thrives in a fast-paced, mission-driven environment.

Key Responsibilities :

• Strategic Implementation :

o Implement and execute the YWCA’s strategic plan and work with the CEO to develop and refine internal processes and systems to support the organization’s goals.

• Operational Oversight :

o Oversee the day-to-day operations of the organization to ensure effective management of resources, program delivery, and service excellence.

o Lead cross-departmental collaboration to enhance efficiency and streamline operations.

o Direct and support key departments, including Programs, Finance, Human Resources, Facilities, and IT.

o Foster a culture of accountability, innovation, and continuous improvement within each department.

• Performance Monitoring :

o Develop and monitor key performance indicators (KPIs) to assess organizational performance and ensure operational objectives are met.

o Regularly review and analyze performance metrics to identify areas for improvement.

• Staff Management :

o Provide leadership, guidance, and mentorship to senior managers and staff, promoting professional development and a positive work environment.

o Ensure effective communication and alignment across teams.

• Risk and Compliance :

o Ensure compliance with legal, regulatory, and organizational standards.

o Identify and mitigate operational risks to safeguard the organization’s assets and reputation.

• Reporting and Collaboration :

o Report on operational performance and strategic progress to the CEO.

o Collaborate closely with the CEO and other senior leaders to drive organizational success.

Key Qualifications :

• Bachelors degree in Business Administration, Non-Profit Management, or a related field. Masters degree preferred.
• Proven experience in a senior operational leadership role, ideally within a non-profit, community-based, or mission-driven organization.
• Demonstrated ability to lead and manage diverse teams and oversee multiple functional areas.
• Strong strategic thinking, problem-solving, and decision-making skills.
• Excellent communication, interpersonal, and organizational abilities.
• Experience with financial management, including budgeting, forecasting, and financial reporting.
• Knowledge of HR, IT, and facilities management best practices.
• Commitment to the mission, vision, and values of YWCA Halifax.
• Demonstrated understanding of and commitment to equity and inclusion at an organizational and systemic level.
• Demonstrated understanding of and commitment to issues impacting women and gender diverse people with nuanced awareness of women from equity deserving groups.
• Champion for social justice and community wellness.

If you are interested in applying, please send a copy of your resume and cover letter in one document to [emailprotected]

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Chief Operating Officer • Halifax Regional Municipality, NS, Canada